Seasonal Admissions/Concessions

5. Must be able to operate a computer, cash register, calculator and other office equipment for the daily operations and accounting transactions.

6.  Documentation: May assist with water testing, accident reports, program registrations and other operational reports and records. Will be responsible for daily cash reports and other revenue and data information gathering reports. Will assist with inventories of sales items, supplies and other basic operational supplies.

7. Policy and Procedure: Follows all policies and procedures as described in the Town of Plainfield employee manual, state and local board of health guidelines for food service, state board of accounts rules and all other town and department protocols, policies and guidelines including those outlined by Ellis and Associates Risk Management standards and other affiliated organizational values and protocols. Will immediately report to supervisor any discrepancy in cash counting or reporting processes.

8. Other related duties as assigned.

Supervisory Responsibilities: This job has no supervisory responsibilities.  

• Teamwork and Collaboration - Gets along with and maintains positive relationships with coworkers. Is willing to help with all types of work, no matter how big or small the task. Asks for and listens to coworkers’ feedback; incorporates feedback into revised processes. Positively reinforces team members for their contributions and accomplishments. Admits mistakes when they occur, learns from them, and enables others to do the same. 
• Service to Citizens - Always represents the Town of Plainfield well; maintains personal accountability and ownership for customer service. Lets customers know that he/she is willing to work with them to meet their needs. Follows up to ensure that requests and concerns are resolved. Understands customer problems and needs; quickly and effectively solves customer problems. Does more than what is normally required to resolve customer concerns. 
• Professionalism - Demonstrates professionalism in appearance and actions. Maintains timely, personable, and effective communications with citizens and the general public, and local or intergovernmental contacts and neighboring community leaders. Demonstrates flexibility and a positive attitude when change occurs. Does not participate in conversations or actions that are disrespectful to others. Uses Town resources and assets wisely, efficiently, and according to Town policy. 
• Dependability - Attends work as scheduled; follows the attendance policy and informs his/her manager of absences in advance. Accepts assignments willingly and can be counted on to complete tasks on time. Completes tasks accurately and thoroughly, eliminating the need for close review. Timely follow-through on tasks and projects issued by the Department Head, Town Manager, or Town Council. Does what he/she commits to doing. 
• Interpersonal Communications - Communicates clearly, accurately, and respectfully with coworkers and customers. Keeps the Town Council well-informed of any incidents or issues; especially regarding offsite incidents. Keeps sensitive and confidential matters private. Listens to others and seeks to understand others’ perspectives. Willingly accepts feedback and incorporates it into work activities and interactions. 
• Job Knowledge and Work Habits - Takes pride in work and coworkers; performs work with a positive attitude that enables others to perform well. Is willing to ask questions when the job or task is not fully understood. Willingly participates in training to maintain or enhance current knowledge of principles, procedures, methods, and/or technology. Maintains an optimistic outlook when faced with difficulty or change and makes an effort to overcome obstacles. Retains the expected job knowledge; helps others by sharing knowledge.

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Cost Consciousness- Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.
• Safety and Security- Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; changes approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events.

Other Skills and Abilities: The following skills and abilities are either required or desired.

• Computer software skills required include: Microsoft Outlook, Word, Excel, PowerPoint, and Civic Rec.
• The ability to make sound and rational decisions including exercising independent judgment, within specified parameters is required.
• Must have a strong ability to communicate effectively orally and in writing regarding service information and public relations.
• The ability to interact with all levels of employees and guests.

• The ability to be detailed oriented to be able to process information accurately.

• The ability to enforce rules and follow all established protocols and guidelines is required.
• Ability to resolve conflicts between patrons, program participants and employees.
• The ability to establish and maintain effective working relationships with employees, other departments and the public is required.
• First Aid, AED, and CPR certifications are desired.
• Basic understanding of swimming, aquatic programming and water park amenities and operations
• The ability to operate a computer, printer, copy machine, scanner, fax machine, and other office equipment is required.
• Must be proficient in cash handling, math and organizational skills.
• Must remain current with all required licenses, certifications and in-service requirements.
• Must demonstrate satisfactory performance ratings on all safety, operational and financial audits.
• The ability to speak, read and write in English is required. Spanish is desired.

• Must maintain a positive attitude and uphold PARKS values at all times.
• Must be at least 15 years of age

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is frequently required to lift and/or move up to 100 pounds with the use of an assistive device. 

Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee frequently is exposed to wet or humid conditions (non-weather); toxic or caustic chemicals; and outdoor weather conditions. The employee occasionally is exposed to work near moving mechanical parts; work in high, precarious places; fumes or airborne particles; extreme cold (non-weather); extreme heat (non-weather); and the risk of electrical shock. The noise level in the work environment is usually moderate to loud.

While the Parks and Recreation offices are open from dusk to dawn, Monday through Friday, this position may require work beyond these hours and on the weekends.

Salary : $13 - $15