What are the responsibilities and job description for the Recreation Leader I position at Town of Queen Creek, AZ?
Description
HIRING EVENT (MULTIPLE VACANCIES): Recreation Leader I
Shifts Needed:Morning availability 5:00 a.m. to 12:30 p.m. (7 vacancies)
Various shifts needed (5 vacancies)
Interviews will be taking place Wednesday, April 16, 2025. Once you have completed the application, if timeslots are still available, you will be offered an on-site interview. Tentative start date end of April 2025/early May 2025.
JOB CLASSIFICATION SUMMARY
This is the first-, entry- level in a broad recreation series. Incumbents are responsible for providing direct care for clients and the general public in area of assignment. Recreation Leader I(s) provide front line customer service and assist with a variety of recreation programs such as arts and crafts, drama and acting, dance, music, games, sports and other activities. Work schedules vary and typically require working during the evenings, weekends and holidays.
DISTINGUISHING CHARACTERISTICS
General responsibilities include performing duties associated with answering routine questions, greeting visitors, enforcing facility rules, park rules, and crowd control. Incumbents will have enthusiasm, strong communication skills, and the ability to work effectively in a team environment and may serve in a Site Supervisor capacity.
This classification is distinguished from a Recreation Leader II classification by the performance of basic and routine tasks. Depending on the assignment, a Recreation Leader I may report to a Recreation Leader II, a Recreation Leader III, or a full-time staff member.
Examples of Duties
ESSENTIAL DUTIES
The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town’s needs.
- Interacts in a helpful, positive manner with the public; provides accurate information and responds to public inquiries about recreation programs and facility rules; provides prompt and courteous customer service, accepts payment of fees in the front desk area that includes handling of cash; assists customers with recreation program registrations in-person or over the telephone; and completes all necessary record keeping, reporting and documentation.
- Promotes Town programs and Town partner programs at community outreach events and provides general information about Town parks and facilities.
- Maintains safety rules for participants in Town programs and security of recreation sites, recreation centers, facilities, and grounds.
- Patrols Town buildings, facilities, parks and property to ensure compliance with rules, regulations, policies; reports damage, vandalism, misuse and graffiti.
- Sets up needed equipment and supplies for games, classes, rentals and/or activities.
- Ensures the safekeeping and monitoring of all equipment necessary for recreation programs/rentals; transports equipment and supplies to and from sites.
- Promotes park cleanliness, checks and monitors park restrooms, activities, and rentals. General cleaning and maintenance of Town facilities as needed/directed.
- Plans and conducts recreational activities at the direction of Recreation Leader II(s).
- Performs other duties of a similar nature or level.
- Sets up apparatus and other equipment and issues supplies; preps athletic fields and ball diamonds.
- Participates in delivery of recreation programs; including interaction with participants
- Monitors sites, picking up paper and trash.
- Provides general cleaning of buildings and restrooms.
- Performs routine clerical functions such as delivering flyers and answering phones or general office work.
- Provides a safe and enjoyable recreational setting for individuals using the Town’s facilities.
- Performs routine maintenance on equipment. Report any malfunctioning equipment to the Supervisor.
Typical Qualifications
MINIMUM QUALIFICATIONS (at job entry)
Education and Experience:
- Must be at least 16 years of age;
- No education or experience required;
- Customer service experience is preferred.
For the Site Supervisor assignment:
- Must be at least 18 years of age.
- Must possess a valid Arizona Driver’s License.
- High School Diploma or GED, and six (6) months of experience related to area of assignment (examples: working/volunteering with children, supervising recreation, sports programs, or facilities, community service projects, and teaching or serving as a teacher’s aide, etc.); or, an equivalent of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
LICENSING/CERTIFICATION REQUIREMENTS (completed within 6 months of hire date)
- First Aid;
- CPR/AED
SPECIAL REQUIREMENTS:
This position has been identified as a safety-sensitive position by Human Resources, per State and/or Federal Law. Upon conditional offer of employment, the candidate selected will be required to undergo testing for alcohol and controlled substances within twenty-four (24) hours of the offer.
KNOWLEDGE
- Recreation sports programs, youth activities and rule interpretation.
- Planning, organizing and problem solving.
- First aid methods and necessary safety precautions used in recreation programming.
SKILLS
- Providing courteous and efficient service to the public and in responding to inquiries, complaints and requests in a fair, tactful and firm manner.
- Both verbal and written communication.
- Establishing and maintaining effective working relationships.
- Operating basic computer programs.
- Ability to write reports and fill out forms.
- Using critical thinking and judgement while assessing situations.
- Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction.
As of July 1, 2017, Part-time employees will accrue 1 hour of paid sick time per 30 hours of work.
Part-time employees working under 20 hours/week are not eligible for ASRS pension plan.
