Deputy Collector of Revenue

NATURE OF WORK:

Under the general direction of the Collector of Revenue, performs technical and administrative work in the billing, collecting, and crediting of local property taxes, special assessments and sewer charges, and related billings or charges; responsible for collection of various Town revenues.

Cash must be accurately recorded in account records, reconciled, and deposited in accordance with office policy. Various reports are generated detailing transactions processed and balance maintained. The employee computes payment amounts and interest charges, and performs miscellaneous-clerical and record-keeping tasks. The employee also engages in considerable public contact with citizens, prospective owners, real estate agents, and other Town departments and officials. Other duties of a general office nature are performed and usually require operation of standard office machines, including a computer terminal. Work is reviewed by observation and audit for achievement of high standards of accuracy in the records maintained and updated, and for favorable customer relations with users of the services of the Collector’s office.

ESSENTIAL DUTIES: (The following are illustrative of the duties and responsibilities associated with this position, but are not intended to be all-inclusive.)

Directs the work of other temporary office clerical and record-keeping staff, as may be assigned by the Collector from time to time.

Maintains financial and non-financial records including the crediting of payments for tax, sewer, special assessments or other related payments.

Balances monies collected on a daily basis and prepares reconciliation information and deposits in accordance with office policy and state statute(s).

Prepares notices and forms for recording with the official land records; prepares tax liens and notices: researches land records and deeds as part of this process. Prepares appropriate release documents certifying that taxes or assessments have been paid; forwards these to authorized individual or agencies such as the State Department of Motor Vehicles and/or Town Clerk.

Coordinates correspondence to taxpayers and assists in arranging payment plans under the direction of the Collector of Revenue.

Issues collections warrants; works with sheriffs/constables and individual taxpayers on status of delinquent accounts; establishes payment schedules for delinquent taxpayers and monitors compliance.

Generates various reports for monthly balancing activities and statistical purposes at direction of Collector of Revenue.

Administers bad check and electronic payment reject in compliance with office policy.

Provides information in person and via telephone to attorneys, title searchers, banking officials, auditors and the public. May be required to conduct basic research of financial records, files, deeds, title registrations and other records in order to provide information.

Gathers information from banks and other sources for tax escrow processing; updates records and prepares lists from data so gathered.

Promotes and maintains positive community relations.

Performs other duties as required by the Collector of Revenue or may assist other Finance Office positions on an as needed basis at the discretion of the Finance Director.

Promotes and maintains positive community relations.

KNOWLEDGE, SKILLS AND ABILITIES

Considerable knowledge of basic record keeping principles and practices.

Considerable knowledge of modern office practices, procedures and equipment, including the use of computers for data entry and management. Considerable skill in the operation of devices using alphanumeric keyboards.

Knowledge of the statutes, guidelines, and regulations which pertain to tax collection, lien notices, and other public sector usage charges, or the ability to acquire such knowledge in a relatively short period of training.

Ability to exercise mature judgment and make responsible decisions in accordance with established policies and procedures.

Ability to perform arithmetic computations quickly and accurately.

Ability to prioritize and organize work and make decisions to meet deadlines

Ability to plan and maintain record keeping sequences and systems.

Ability to deal tactfully and effectively with the customers and public and to convey concise and accurate explanations of policies, procedures, and requirements.

Strong Microsoft Office for Windows skills, including proficiency in Excel

High degree of professionalism; ability to deal sensitively with confidential information; ability to enforce regulations with firmness and tact

Ability to establish and maintain effective working relationships with coworkers, superiors, associates, banks, other agencies, and the public

Strong work ethic and team player

Regularly attends and is punctual for work

Decision-making, problem-solving, multi-tasking and analytical skills

SUPERVISION RECEIVED:

Works under the direction of the Collector of Revenue or the Director of Finance in his/her absence.