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Vail Emergency Services Specialist

Town of Vail
Town of Vail Salary
Vail, CO Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/1/2025
Job Description:
The Town of Vail is seeking a highly skilled Emergency Communications Specialist. As an essential role in public safety, this position provides critical services to the community. Our state-of-the-art communication facility dispatches emergency service calls 24/7 – 365 days a year, for 13 public safety agencies in Eagle County.

Responsibilities:
  • Receiving, analyzing & prioritizing 911 calls as well as non-emergent phone calls for Police, Fire, and EMS service.
  • Performing Emergency Medical Dispatch when appropriate and giving lifesaving instructions over the phone to callers.
  • Effectively utilizing a computer-aided dispatch (CAD) system to prioritize calls, record incident details & identify the status and location of responders in the field.
  • Distributing calls for service for Police, Fire & Medical units according to guidelines.
  • Monitoring radio traffic for Police, Fire & Medical units.

Requirements:
  • High School diploma or equivalent.
  • Able to multi-task and thrive in a fast-paced environment.
  • Demonstrate excellent verbal and written skills.
  • The ability to have emotional control in stressful situations.
  • Strong computer and typing skills.

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