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Assistant Deputy Director-Operations

Town of West Springfield
West Springfield, MA Full Time
POSTED ON 4/9/2025
AVAILABLE BEFORE 5/8/2025
Description

The Assistant Deputy Director is responsible for the daily management of the functions of the DPW Operations Division such as Highways and Streets, vehicle maintenance, Sanitary Sewer Distribution and the City’s drainage system. Employee is required to perform all similar or related duties.Work is reviewed by the Director for overall program effectiveness through observation, written and oral reports, external technical reviews conducted by regulatory agencies or technical consultants, and conferences.

Examples of Duties

The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

  • Assists, plans, assigns and directs activities and coordinates personnel to achieve planned tasks or projects including snow and ice control, maintenance of flood and levee control systems and structures; maintenance of equipment; cleaning and rehabilitation of City streets, highways, storm drainage systems; maintenance and care of the refuse removal operations for solid waste.
  • Assists in timesheet maintenance of operations personnel through the Town’s electronic timekeeping system
  • Oversees the maintenance of an inventory of materials necessary for the effective operation and of the Operations division; orders or arranges for the ordering of necessary supplies and equipment.
  • Assists in the recruitment, interview and selection of department personnel.
  • Assists in the development of bid specifications for department equipment and/or supplies in accordance with the state procurement laws,
  • Assists with preparation of the annual operating and capital budgets for operations, and administers the same for compliance with approved spending plans in accordance with Town and State guidelines and practices.
  • Receives work orders and complaints, and analyzes the same for the appropriate action needed to address these matters; discusses problems with customers and takes appropriate actions.
  • Assists in the review and comments on the impact of public and private development proposals on department operations; inspects public and private site development construction work to ensure compliance with City requirements.
  • Communicates and coordinates activities, as needed, with consulting engineers, contractors, other inter-municipal agencies, and other governmental agencies.
  • Prepares required reports for submission to Federal State and local agencies including those agencies regulating the sanitary, sewer, storm sewer and flood protection systems.
  • Prepares specialized reports for various purposes including the analysis of trends and various data; schedule of work; and in the operational matters in order to develop and implement more effective methods of system operation and service.
  • Attends public meetings and meetings with citizens' boards and commissions to provide advice, assistance, and information on Departmental matters. Promotes and maintains responsive community relations
  • Performs other related duties as assigned.

Qualifications

Recommended Minimum Qualifications:

Education and Experience: Graduate of a two year college with an Associate’s degree with five (5) years related work experience; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.

Special Requirements: Valid Class D Motor Vehicle Drivers License

Knowledge, Abilities And Skill

Knowledge: Working knowledge of City government; thorough knowledge of methods, materials, equipment and tools related to construction, maintenance repair of public works, parks, grounds, buildings and other City-owned facilities and relationship with other City departments and state agencies; working knowledge of personnel practices and procedures and purchasing techniques; working knowledge of governmental budgetary procedures.

Abilities: Ability to communicate work assignments and supervise subordinates; ability to express ideas effectively, both orally and in writing; and the ability to effectively carry out brief general instructions of a superior in a safe, timely, and effective manner.

Skills: Skilled in cost estimating for budget purposes; skilled in public relations and supervision of employees. Proficient written and oral communication skills.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. Part-time employees who work an average of __ hours per week over the course of a year, receive benefits on a pro-rated basis. To learn more details, visit our benefits page.

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