What are the responsibilities and job description for the Administrative and Communications Coordinator position at Town of Westwood?
Administrative and Communications Coordinator
Town Administrator's Office
The Town of Westwood seeks a courteous and responsible individual with excellent writing and computer skills, along with a commitment to outstanding customer service, to fill the position of Administrative and Communications Coordinator. In this essential role, the candidate will provide administrative functions to the Town Administrator's Office, conduct solution-driven research, and manage a wide range of media communications to residents and Town employees. The position works independently under the direction of the Assistant to the Town Administrator. Some opportunity exists to work remotely.
Responsibilities include but are not limited to :
Greet residents and others seeking service, whether in person or through other forms of communication, and provide information about department operations and programs.Maintain departmental file systems, which includes confidential and sensitive documents.Respond to concerns or inquiries from employees, officials, or the public and resolve them in a timely way.Oversee parking violation appeals and work with the Police Department and Town Administrator's Office to research issues; reach out to the individuals ticketed.Assist with preparation of materials and packets for Select Board and other public meetings.Compose a wide range of communications, reports and documents, and compile the Annual Town Report. Coordinate the production and distribution of "The Wire."Create and publish engaging content across various web pages and social media platforms, e.g., Facebook, Twitter, Instagram, LinkedIn, YouTube.Work collaboratively with other departments to plan and implement social media campaigns to promote municipal programs, services and events.
Education and Experience
Associate's Degree in business, communications, or related field; Bachelor's Degree preferred and a minimum of one to three years of administrative / customer service experience; or an equivalent combination of education, training and experience. The position includes a high degree of public contact requiring excellent customer service and respect for confidentiality; municipal experience preferred.
Solid knowledge of computer software, e.g., word processing / spreadsheets / databases, and social media platforms and management tools for which training opportunities may be provided. Familiarity with applicable federal, state and local legislation, department rules, regulations and policies. Working knowledge of office administration, financial record keeping and automated office systems and procedures is required.
Salary and Benefits :
Annual salary range of $56,650 - $72,316 in 10 steps. Full-time, 40-hours per week, with an attractive benefit package, including health, dental, life and long-term disability insurances, flexible spending accounts, deferred compensation, and more.
To Apply :
Please submit cover letter and resume by March 7, 2025. Resumes will be reviewed as received.
Posted February 13, 2025
Equal Opportunity Employer
Salary : $56,650 - $72,316
