What are the responsibilities and job description for the Front Desk Associate position at Town Place Fitness?
Company Description
Town Place Fitness, has established a culture were a career in fitness, health and wellness is available to you. We believe our team and their individual talents and abilities help create a friendly place to support our members, guests and colleagues. Our team is prepared to lead & encourage, while making everyone feeling welcome, respected, and important. Town Place Fitness is more than a just a gym. It's the place where your career can be achieved. We are actively recruiting positive and friendly people to join our team of dedicated, enthusiastic associates.
Job Description
We’re looking for passionate customer focused part-time Member Service staff to be part of our team. If you love people, have a zeal for customer service and multi-tasking and want to work in a place where you can make a real difference and be part of and contribute to an awesome team, we want to hear from you!
You’ll be stationed at our front desk and play an integral role in creating a great customer experience. You’ll lift up our members and guests by providing a smiling friendly face when they walk in the door, a helpful hand when they need assistance and a warm voice to those who call on the phone. In addition, you’ll be a source of information about our services and handle a myriad of administrative responsibilities that are essential in the running of an efficient business.
We’re looking to fill the shifts listed below. When applying, please make sure to tell us your availability.
- MON-FRI: 4:30am-9:00am, 9am-1:30pm, 1:30pm-6:00pm, 6:00pm-11:00pm
- SAT & SUN: 6:30am-12:00pm, 12:00pm-4:00pm, 4:00pm-8:00pm
Why work for Town Place Fitness? We’re not a chain and not just any fitness brand!
- We’re locally owned and operated which enables us to be flexible and innovative.
- We’re renovating the entire club from top to bottom and are expected to finish in December. The club will be brand new and have a cool vibe, the latest state-of-the-art equipment and beautiful studios featuring the best in mind/body, indoor cycling, group fitness and HIIT classes.
- We’re driven by a constant commitment to creating the ultimate member experience.
- Our team is comprised of energetic individuals who thrive on reaching for the sky while having fun along the way.
Qualifications
We’re seeking candidates who are eager to be part of an exciting business that positively impacts people’s lives and are looking for:
- Passion – You’re passionate about life, fitness, health and making a difference in the lives of others.
- Customer Service – You’re committed to providing a top-notch customer experience and handling customer issues with patience, tact and professionalism.
- Self-Starter – You rarely have to be asked to do something, have a strong work ethic, and are always thinking about the next thing to conquer and how to continuously make improvements.
- Team Player – You’re positive, flexible and respectful, love to support your co-workers and thrive on working with others to achieve goals.
- Traits – You embrace multi-tasking and are organized and resourceful.
- Skills - You have excellent communications know-how and are computer-savvy with proficiency in using various software systems including Word and Excel.
- Schedule – You’re willing to work evenings, weekends and holidays.
- Education – You have a high school degree.
Additional Information
Compensation & Benefits:
- Competitive compensation;
- Free fitness club membership;
- Paid time off including sick and personal time;
- A fun work environment.
Town Place Fitness is an Equal Opportunity Employer committed to a diverse workforce.