What are the responsibilities and job description for the Housekeeper position at Towne House?
Overview
The Towne House is a life-plan retirement community operated by BHI Senior Living. Since 1965, we have invested in senior living by investing in you. The Towne House is a place where residents can peacefully enjoy retirement throughout various stages of health. We pride ourselves on our commitment to quality care and compassionate service.
What We Offer!
- PTO (paid time off) earned from day one of employment.
- Paid holidays off
- Robust benefits include 401K matching, medical, dental, and vision insurance.
- Onsite fitness center, salon, massage therapy, medical clinic, and café/dining
- Employer-paid life insurance
- 24/7 Employer Assistance Programs (EAP)
- Supportive and knowledgeable team at a 5-star community
- Student loan repayment and tuition assistance
Make a Difference at Towne House
If you’re ready to take the next step in your career and lead a dedicated team in a supportive and innovative environment, we want to hear from you. Apply today and be part of a community where your leadership will make a real difference in the lives of our residents
POSITION SUMMARY
The Housekeeper position performs a variety of regular cleaning functions inside resident units and throughout the community. We are seeking a Part time, Second shift, housekeeper to join our team! Shift hours are 4-10pm, Monday through Friday. There is a weekend rotation for housekeepers where they work every other weekend.
GENERAL JOB REQUIREMENTS
1. Supports the mission; resident life, health, and wellness philosophy; and the code
of professional conduct of BHI Retirement Communities, Inc.
2. Understands and abides by the BHI Retirement Communities, Inc., employee
handbook, and other policies and procedures that apply to his/her department.
3. Reports to immediate supervisor or department manager known or potential
violations of the resident’s rights policy, resident abuse policy, professional ethics
statement, corporate compliance policy, HIPAA privacy policy, confidentiality
policy, anti-harassment policy, zero-tolerance workplace violence policy, profanity
in the workplace policy, time-keeping policy, and other policies and procedures
established by the organization.
4. Attends work as scheduled, maintains acceptable personal appearance/hygiene,
follows the designated dress code policy, and keeps the work area in neat, clean,
and orderly condition.
5. Understands and successfully performs job functions. Works effectively, is precise,
able to prioritize and meet job requirements and deadlines.
6. Demonstrates sound judgment and discretion in the performance of job duties.
7. Exhibits quality customer service behaviors by demonstrating kindness, tact, and
courtesy toward all residents, family members, colleagues, outside vendors, and
other visitors to the BHI Retirement’s central office, communities, and other BHI
locations.
8. Communicates respectfully, clearly, and effectively both verbally and in writing.
9. Treats all matters concerning the corporation, communities/locations, employees,
and residents with strict confidentiality and in accordance with HIPAA regulations.
10. Complies with required training and reporting requirements, including but not
limited to;
• Immediately reports any problems or concerns, verbally or in writing, to your
direct supervisor or Executive Director. Concerns may include, but are not limited to, unusual resident behavior, concerns expressed by family members
or other visitors to the community and equipment malfunctions or breakdowns.
• Participates in fire safety and other disaster preparedness education and
training and responds to emergency situations in accordance with
community/locations established policies and procedures and by assisting with
resident evacuations, as required. Maintains knowledge and training in
bloodborne pathogen exposure control plan and universal precautions.
• Successfully completes all required in-service training, attends departmental
staff meetings as required, maintains required licensure (if applicable) and
maintains relevant knowledge related to current state and federal regulations,
medical, nursing, geriatric standards of practice and other pertinent
information pertaining to his/her position by attending educational workshops
and seminars, as approved by leadership.
DUTIES AND RESPONSIBILITIES
1. Cleans resident units, bathing areas, lounges, offices, hallways, dining area,
common areas, public bathrooms, and other rooms as assigned.
2. Mops floors, vacuums, spot cleans carpeted areas, and empties trash.
3. Dusts and/or washes furniture, fixtures, and equipment.
4. Washes windows and sills and other annual cleaning functions as required.
5. Cleans public telephone and drinking fountains.
6. Cleans and sanitizes lavatories and toilet bowls inside and out.
7. Performs written cleaning procedures and follows written cleaning schedules for
common areas, resident units, and health center rooms.
8. Keeps all equipment and storage areas clean and orderly.
9. Transports and stocks linens and other equipment.
10. Follows all written infection control procedures established by the community
JOB QUALIFICATIONS
Required: must be able to acquire sufficient knowledge and learn new skills through on-the-job training and instructions to satisfactorily meet job performance requirements.
Preferred: high school diploma or GED and prior professional housekeeping experience.
ADDITIONAL JOB REQUIREMENTS AND WORKING CONDITIONS
Must be precise, detail-oriented, and able to read instructions and technical information.
Must be able to travel around the community by walking and/or driving a golf cart.
Physical requirements for the completion of job duties may include:
• loading and unloading of housekeeping supplies and equipment. Moving and/or
rearranging some furniture, supplies and/or minor equipment throughout the
resident units and community.
• variation of sitting, standing, and walking for extended periods of time, with likely
standing and continuous movement. Ability to move adequately throughout the
community as required to perform job duties.
• dexterity of hands and fingers required to manipulate objects and use various types
of supplies and equipment.
• ability to see and hear within established parameters.
• potential exposure to communicable diseases including bloodborne pathogens
and/or subject to conditions that may affect the respiratory system or the skin
(fumes, odors, dusts, mists, gases, or poor ventilation and a variety of industrial
chemicals.
• contact with residents with varying degrees of physical, medical, psychological,
and/or behavioral impairments.
• physical labor that requires bending, twisting, stretching, pushing, pulling, and
lifting and carrying objects.
• physical stamina to lift, push, pull, carry, or move a light to heavy objects as required
to perform job duties.
When lifting, employees must follow standard safety/ergonomic precautions and any
applicable policies and/or procedures and secure assistance or use approved and available
lifting device or equipment, when necessary. Reasonable accommodations may be made to
enable individuals with disabilities to perform essential functions.
This job description is intended to indicate the kinds of duties, working
conditions, physical requirements, and level of difficulty of positions at this
salary level; it is not intended to limit the right of any supervisor to assign and
direct the work of an employee under their supervision. Where appropriate,
directly related experience/education beyond the minimum stated below may
be substituted at the discretion of the corporation. The corporation is
committed to providing access, equal opportunity, and reasonable
accommodation for persons with disabilities.