What are the responsibilities and job description for the night auditor position at TOWNE PLACE SUITES?
Job Summary:
We are seeking a detail-oriented and customer-focused Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions and providing exceptional guest service during the overnight shift.
Duties:
- Perform nightly audits of financial transactions, ensuring accuracy and completeness
- Verify the accuracy of guest accounts by reconciling charges and payments
- Handle guest check-ins and check-outs during the overnight shift
- Provide excellent customer service, addressing guest inquiries and resolving any issues or complaints
- Assist with front desk duties, including answering phone calls, making reservations, and assisting guests with their needs
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure a seamless guest experience
Experience:
- Previous experience in guest relations, front desk, or customer service roles preferred
- Familiarity with phone systems and phone etiquette
- Knowledge of hospitality management principles and practices
- Multilingual skills are a plus, as we cater to a diverse clientele
- Strong attention to detail and ability to handle financial transactions accurately
Benefits:
- Competitive pay based on experience
- Opportunities for career advancement within the hospitality industry
If you are a dedicated individual with excellent customer service skills and a passion for hospitality, we encourage you to apply for the Night Auditor position. Join our team and contribute to creating memorable experiences for our guests.
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
- Weekends only
Ability to Relocate:
- North Charleston, SC 29420: Relocate before starting work (Required)
Work Location: In person
Salary : $16