What are the responsibilities and job description for the Assistant Community Manager position at Towne Properties?
Description
Love Where You Work!
At Towne Properties, we don’t just build communities—we build careers. As a recognized leader in the property management industry, we’re proud to be an employer of choice for our associates. Our team is growing, and we’re looking for talented individuals like you!
Position: Assistant Community Manager
Location: The Heights Apartments – Cincinnati, Ohio
Office Hours: Monday-Friday 9am to 5:30pm, rotating Saturdays (40 hours total)
Community Size: 409 units
Who We're Looking For:
- At least 2 years of experience in property management or leasing, ideally in multifamily housing.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Strong verbal and written skills with excellent customer service.
- Effective time management and multitasking abilities.
- Meticulous and initiative-taking.
- Possession of a valid driver’s license, reliable vehicle, and auto-insurance.
- Willing to submit to drug and background checks upon receiving a job offer.
Other helpful skills and competencies:
- NALP® designation through NAA
- Yardi experience
- Social media skills
What You'll Do:
- Welcome prospective residents, provide community tours, and manage lease explanations.
- Support daily property operations to meet financial and operational goals.
- Ensure the property and apartments are in top condition and ready for new leases.
- Help build and lead a cohesive team to achieve property objectives.
- Conduct leasing activities and maintain accurate records in Yardi.
- Oversee move-ins, move-outs, and prepare lease paperwork.
- Maintain resident records, including tracking payments for rent, deposits, and application fees. Issue necessary notices (i.e., past due payments, eviction, returned checks).
- Prepare reports, manage resident files, and assist with renewals and community events.
- Stay updated on local competition and marketing trends.
- Contribute to financial goals by managing rent collection and delinquent accounts.
- Assist the Community Manager with various property management duties.
Why Towne Properties is a Great Place to Work:
- Competitive Compensation: $23-25 hourly (based on experience and qualifications), with generous commissions and bonus potential.
- Benefits: 401(k) with company match, paid holidays, vacation days, sick, and personal time.
- Health & Wellness: Medical/Dental/Vision options, plus Flexible Spending Accounts.
- Professional Development: Ongoing paid training from Towne University and professional development opportunities.
- Work Environment: A supportive and collaborative work environment.
- Impact: The chance to make a meaningful impact in our communities.
Career Growth Opportunities:
Through impressive performance and Towne University training, Assistant Community Managers are well-prepared to advance into roles such as:
- Community Manager
- Assistant Property Manager
- Property Manager
Join us in creating exceptional living experiences for our residents! Apply today and be a part of our enthusiastic and dedicated team.
Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.
Requirements
- At least 2 years of experience in property management or leasing, ideally in multifamily housing.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Possession of a valid driver’s license, reliable vehicle, and auto-insurance.
Salary : $23 - $25
