What are the responsibilities and job description for the Front Desk Supervisor position at Towne Properties?
Description
Love Where You Work!
At Towne Properties, we don’t just build communities—we build careers. Join our team and see why we’re a Great Place to Work®!
Position: Front Desk Supervisor
Location: Edgecliff Point Estate Condominiums – Cincinnati, Ohio
Schedule: Monday – Friday, 8 AM to 4 PM
Pay: $19 - $21/hour (based on qualifications and experience)
What You’ll Bring:
- Experience: At least 2 years of related experience or training, with a preference for front desk or customer service roles.
- Skills: Strong communication, excellent customer service, and proficiency in Microsoft Office (Excel, Word, Outlook).
- Calm Under Pressure: Ability to handle emergencies with composure.
- Flexibility: Willingness to adapt and work additional shifts when needed.
- Leadership: Capable of guiding and mentoring front desk staff.
- Organization: Ability to manage multiple tasks and prioritize effectively.
- Bonus Points: Experience with security systems is a plus.
What You’ll Do:
- Manage security systems and schedule minor repairs.
- Coordinate shifts and training with the security company.
- Greet residents and guests, assist with packages, and ensure building security.
- Supervise front desk staff, set expectations, and recommend training.
- Handle calls, messages, and maintenance issues.
- Maintain records for contractors, visitors, packages, and keys.
- Keep the lobby organized and complete security checklists for each shift.
- Work with the Building Manager on scheduling and coverage.
Why Join Towne Properties?
- Benefits: 401(k) with company match, Health/Dental/Vision insurance options, and Flexible Spending Accounts.
- Paid Time Off: Holidays, vacation days, sick, and personal time
- Development: Award-winning training programs and certifications through Towne University.
- Community Impact: Connect with residents and make a positive difference.
- Inclusive Culture: Join a dynamic workplace built on teamwork, innovation, and mutual respect.
Create exceptional living experiences and grow your career with us! Apply today.
Towne Properties is an Equal Opportunity Employer. Employment is contingent upon satisfactory background and MVR checks.
Requirements
- 2 years related experience
- Proficient in Microsoft Office
- Valid driver’s license and auto-insurance
Salary : $19 - $21
