What are the responsibilities and job description for the Front Desk Manager position at TownePlace Suites by Marriott Houston Conroe?
Job Overview
We are seeking a highly organized and motivated Front Desk Manager to oversee the daily operations of our front desk team. The ideal candidate will possess exceptional administrative skills, a strong attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. As the first point of contact for our clients, the Front Desk Manager will ensure a welcoming atmosphere and provide outstanding customer service while maintaining smooth office operations.
Preferably with Marriott Fosse experience.
Duties
- Supervise and coordinate front desk activities, ensuring efficient operation and excellent customer service.
- Manage scheduling, appointments, and patient records in a computerized system.
- Assist with administrative tasks such as filing, proofreading documents, and maintaining office supplies.
- Train and mentor front desk staff on best practices in customer service and office management.
- Handle inquiries from clients in a professional manner, both in-person and over the phone.
- Maintain accurate records of patient interactions and transactions.
- Ensure compliance with all relevant regulations and policies.
- Utilize Google Suite for documentation, communication, and scheduling purposes.
- Support dental receptionist duties as needed, including managing patient flow and processing payments.
Qualifications
- Proven experience in an administrative role; prior experience as a dental receptionist is preferred.
- Strong organizational skills with the ability to manage multiple priorities effectively.
- Proficiency in using Google Suite applications (Docs, Sheets, Calendar).
- Excellent communication skills; bilingual candidates are highly desirable.
- Attention to detail with strong proofreading abilities.
- Ability to work collaboratively within a team environment while also being self-motivated.
- Familiarity with office management practices and procedures is advantageous.
- Competence in typing accurately and efficiently.
If you are passionate about providing exceptional service and have the skills necessary to excel as a Front Desk Manager, we encourage you to apply. Join our team and contribute to creating a positive experience for our clients!
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: No more than 40.00 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overnight shift
- Weekends as needed
Ability to Commute:
- Conroe, TX 77304 (Required)
Ability to Relocate:
- Conroe, TX 77304: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15