What are the responsibilities and job description for the Area Sales Coordinator position at TownePlace Suites Marriot Hotel?
Area Sales Coordinator
Position Summary:
Responsible for helping drive and grow the business through acquiring, maintaining and servicing hotel clientele. Also expected to uphold and maintain Visions Hotels standards of guest service as well as go above and beyond to ensure the guest’s total service experience.
Responsibilities
- Selling short term/smaller group business.
- Respond to inquiries - inbound phone and written.
- Conceptualize, draft and send well-constructed and professional correspondence and proposals.
- Host property tours, familiarizing customers and potential customers with property features, products and services.
- Assist in the coordination of client appreciation events and sales blitzes.
- Create and monitor group rooms reservations.
- Work with sales leaders to ensure group reservations are accurate.
- Maintain an accurate and easy-to-use filing system for storing sales documents.
- Create and distribute reports necessary for the department.
- Develop professional sales presentation materials, with guidance and utilizing available resources.
- Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication.
- Politely and professionally answer the telephone and greets clients.
- Maintain an organized professional-looking office environment.
- Represents themselves and the hotel with the highest level of integrity and professionalism, a service focused approach and a caring, sincere attitude at all times.
- Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all co-workers for the best overall performance of the hotel.
- Other duties as assigned.
Job Skills:
Computer skills including word processing, spreadsheets, and brand property Management System(s).
Exercise excellent communication and listening skills.
Knowledge of hotel rates, strategies, discounts, and promotions a plus.
Who We Are
We are a company with a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. We strive to treat our Team Members fairly; to be great brand partners; to be committed and involved in the community we serve; and to be leaders in the hospitality industry. We are committed to superior quality and service. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised as piloted by our Guiding Principles – Associate Engagement, Presentation of our Hotel, Driving Guest Loyalty, Community and Global Focus, and Ensuring Financial Success.
We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- Hotel Sales: 1 year (Required)
Ability to Commute:
- Albany, NY 12209 (Required)
Work Location: In person
Salary : $20 - $25