What are the responsibilities and job description for the Room Attendant position at TownePlace Suites Marriot Hotel?
Room Attendant
Position Overview: Room Attendants are responsible for providing an exceptional guest stay by providing our guests with clean and fresh sheets, towels, necessities, etc., while maintaining a high degree of cleanliness at all times. Promotes a positive image and memorable guest experience.
Requirements:
- This position requires you to perform a combination of tasks which maintain hotel premises in a clean and orderly manner.
- Keep work area clean and neat, free from dust and litter.
- Loads carts with supplies needed to perform duties.
- Cleans all guest rooms as assigned within the required time limit. Duties in each room include:
- Change bed linens and makes bed.
- Vacuum carpet. Moves furniture as needed to clean.
- Dust and clean all furniture including picture frames, bed frames, lamps, TV’s, armoires, desks, etc.
- Clean mirrors, surfaces, windows, walls, etc.
- Thoroughly clean bathroom area by washing the shower/tub, sink, floor, toilet, etc.
- Replace room amenities such as bathroom supplies, drinking glasses, writing supplies, etc.
- Empties wastebaskets.
- Ensure guest room set up complies with standards.
- Reports any discrepancies in room status, why room was not completed, etc. to Inspector.
- Turns in all Lost & Found items following the standard procedures.
- Fills out assignment sheet as each room is completed.
- Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
- Other duties as assigned
- Flexible to workday shifts, early mornings, evenings, nights, weekends and holidays
Physical:
· Able to lift a minimum of 50lbs occasionally and 20lbs regularly.
· Able to bend and squat repeatedly.
· Able to walk and stand for duration of scheduled shift
Who We Are
We are a company with a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. We strive to treat our Team Members fairly; to be great brand partners; to be committed and involved in the community we serve; and to be leaders in the hospitality industry. We are committed to superior quality and service. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised as piloted by our Guiding Principles – Associate Engagement, Presentation of our Hotel, Driving Guest Loyalty, Community and Global Focus, and Ensuring Financial Success.
We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Job Types: Full-time, Part-time
Pay: From $16.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
Ability to Commute:
- Albany, NY 12209 (Required)
Work Location: In person
Salary : $17