Breakfast Attendant

SUMMARY:

Responsible for preparing, setting up, and replenishing a variety of food and beverage items,

cleaning and maintaining kitchen and eating areas; greeting and serving guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Provide exceptional customer service to all hotel guests, making their stay as

comfortable and accommodating as possible while achieving team and Brand goals.

* Perform quality assurance (QA) requirements for department.

* Performs a variety of food preparation duties, such as repairing hot and cold breakfast

foods and drinks.

* Immaculately cleans and maintains kitchen, equipment, utensils, service and eating

areas.

* Brews coffee, tea, etc.

* Operates cooking equipment.

* Orders supplies, puts up stock, and keeps records.

* Maintains Brand Standards and Health Department requirements.

* Responsible for setting up and replenishing all food items.

* Greets and serves guests as demand is needed.

* May be required to run Micros (register) collecting money and balancing.

* May be required to stock the bar; to assist with setup and breakdown of meeting

rooms; and handle the refresh / coffee breaks.

* Remain highly visible and be readily available for guests at all times.

* Take initiative to offer assistance or answer questions throughout the hotel.

* Use empowerment to exceed associate / guest expectations and resolve conflicts.

* Proper administration of key control.

* Willingness and ability to train new associates.

* Complete maintenance work orders and deliver to the supervisor in a timely manner.

* Thoroughly understand and implement the Brand service culture.

* Perform all shift checklist responsibilities.

* Support team members to ensure the team’s entire workload is completed daily.

* May be asked to operate a motor vehicle in the course of running errands for the

hotel.

* Perform other duties as required.

SUPERVISORY RESPONSIBILITIES:

• None

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each duty

satisfactorily. The requirements listed below are representative of the knowledge, skill,

and/or ability required. Reasonable accommodations may be made to enable individuals

with disabilities to perform the job functions.

Education and/or Experience:

• High School diploma or GED preferred.

* No prior experience is required, but is preferred.

Knowledge, Skills and Abilities:

* Ability to maintain confidentiality of business and financial matters and information

related to the property, owner(s), partners, guests, associates, etc.

* Good interpersonal skills. Ability to work in a courteous, tactful and patient manner

with other associates, management, guests, vendors, suppliers, and other members of

the general public conducting business with the property.

* Ability to communicate effectively verbally.

* Ability to work in a fast-pace, high-energy and demanding work environment.

* Basic knowledge of hotel operations or ability to learn quickly.

* Ability to work as a team player with all levels of associates.

* Dedicated, hard-working, self-motivated.

* Practice safety standards at all times.

* Ability to solve basic equipment problems and/or who to contact for resolution.

* Skilled in operation of tools and equipment listed below.

* Complete knowledge of Emergency Equipment Manual, i.e., utility and water shutoff

equipment, fire alarm system/panel and emergency procedures, etc.

SPECIAL REQUIREMENTS:

* Prompt and regular attendance.

* Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24

hours a day. Department schedules must accommodate fluctuating business

demands and associates may be asked to work shifts other than those they prefer or

normally work and overtime as required.

* Comply with hotel and/or department uniform and professional behavior and

appearance standards.

* Carry out all reasonable requests by team leaders and managers and act as a team

player with all levels of staff.

* Participate in all mandatory job training and meetings.

* Adhere to property policies and procedures, the Employee Handbook, and/or other

property documents.

* Food handling certification within Brand Standards and time limits or as required by

local health department.

* Immediately report any suspicious activities by guests or others.

EQUIPMENT OPERATED:

* Micros

* Oven

* Dishwasher

* Griddle

* Electric chaffing dishes

* Commercial coffee machine

* Juice machine

* Tea machine

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are

representative of those that must be met by an associate to successfully perform the

functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the job functions.

* While performing the duties of this job, the associate is occasionally required to sit;

regularly use hands to handle, or feel objects, tools, or controls; and talk and hear.

* The associate is regularly required to stand, walk, and reach with hands and arms.

* The associate must occasionally lift and/or move up to 25-30 pounds.

* Specific vision abilities required by this job include close vision and the ability to adjust

focus.

* The noise level in the work environment is usually moderate.

* Associate may be required to wear personal protective equipment (PPE) while

performing certain duties.

Job Type: Part-time

Pay: From $12.00 per hour

Expected hours: 10 – 20 per week

Benefits:

• Employee discount

Work Location: In person

Salary : $12