What are the responsibilities and job description for the $20-23/hr. Full-Time Guest Services Manager - Marriott Hotel position at TownePlace Suites Minneapolis Mall of America?
COMPANY OVERVIEW
Terratron, Inc. offers a competitive benefit package to all full-time associates that include:
- Quarterly bonus program
- Stock sharing
- Medical, Vision, Dental, and Life insurance
- 401(k) with employer matching
- Paid time off
- Hotel discounts worldwide and more!
- Now offering DailyPay! Ask your Recruiter for more details
JOB SUMMARY
Our Guest Service Manager serves as a main point of contact for all guest requests. This person is responsible for greeting and assisting our guests, motivating, training, and retaining associates and ensures excellent guest satisfaction and brand standards are being met.
Who Are You?
- You are a guest focused, friendly and outgoing team player
- You are a highly dependable and organized individual with the ability to multi-task
- You are professional and like to have fun at work
- You can communicate verbally and in writing
- You have the spirit to serve
- You are motivated and able to work independently
What Essential Skills Do You Have?
- Reliable, self-motivated and good time management
- Must be a fast learner, obtain strong organizational skills and be able to multitask
- Available to work a flexible schedule, including weekends, holidays, days, and nights
- Ability to work with cleaning chemicals and maintain sanitary conditions
- Strong skills in oral and written communication and computer knowledge
- Cash handling skills
- Preferred knowledge in a PMS (depending on brand: FOSSE, Lightspeed, SynXis. etc.)
This job description does not contain a comprehensive list of all activities, duties or responsibilities that are required of the associate. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Salary : $20 - $23
