What are the responsibilities and job description for the Maintenance/Houseman position at TownePlace Suites Montgomery - RAM Hotels?
Full job description
Houseperson
A Houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
Greet guests in a friendly manner
Report maintenance deficiencies and items in need of repair
Stock and maintain supply rooms, as needed
Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
Deliver guest requests and assist in cleaning guest rooms, as needed
What are we looking for?
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability