What are the responsibilities and job description for the Room Attendant position at Townplace Charleston?
Job Purpose
The Beautiful TownePlace Suites by Marriott Charleston Airport/Convention is seeking a dedicated Room Attendant. The purpose of the Guest Room Attendant is to assure the overall success of the hotel by meeting or exceeding the guest expectation for product cleanliness. The Guest Room Attendant must ensure guest satisfaction through room cleanliness and attention to our guests needs.
Essential Job Functions
- Knows and follows established cleaning procedures to maintain a high standard of cleanliness for guest rooms according to Auro Hotels' and Branded standards.
- Assists colleagues when own workstation is completed.
- Properly uses all cleaning fluids and supplies.
- Properly places guest amenities, e.g., toilet paper, tissues, guest service directories and turndown amenities.
- Perform and complete any special projects or reasonable requests assigned by management.
- Knows and actively practices the hotels' emergency procedures and loss prevention guidelines.
- Sorts, counts, folds, marks, and carries linens.
- Makes beds (triple sheeting) with clean sheets in excellent condition and dusts furniture.
- Replenishes supplies such as drinking glasses and writing supplies.
- Moves furniture, hangs drapes, rolls carpets and replaces light bulbs.
- Empties wastebaskets, and empties and cleans ashtrays.
- Transports trash and waste to disposal area.
- Replenishes bathroom supplies. Sweeps and scrubs bathroom floor.
- Perform all duties in a safe manner and monitor those actions of others.
- Cleans lobbies, lounges, rest rooms, corridors, elevators, and stairways, when requested
- Cleans rugs, carpets, upholstered furniture, and draperies.
- Washes walls, ceiling, woodwork, windows, door panels, and sills.
- Stocks and replenishes linen rooms if necessary
- Sweeps patios/balconies and ensures cobwebs are removed.
- Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
Experience/Education
1-2 years experience as a Guest Room Attendant with an established hotel brand. High School Diploma Preferred.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
