What are the responsibilities and job description for the General Manager position at Townplace Suites, FL?
Towneplace Suites by Marriott in Lady Lake/The Villages is seeking an experienced General Manager for their beautiful property. Competitive pay rate is based on experience. Company benefits include 401k, employee discounts, and much more.
Job Purpose
The purpose of the General Manager is to ensure the success of the hotel, meeting or exceeding planned objectives for revenue and profit, and ensuring guest satisfaction, associate satisfaction and product quality standards are met. The General Manager manages all areas in accordance with Auro Hotels and franchise standards to achieve a friendly atmosphere of superior guest service and product quality. Provides exemplary performance for staff to follow.
Essential Job Functions
Responsible to meet expectations in the areas of Profit Management, Guest Services, Marketing and Sales Management, Human Resources Management, Asset Management, and Safety and Security Management as noted below:
Profit Management
- Meets or exceeds budgeted profit and margin for hotel.
- Accurately forecasts revenues/expenses.
- Prepares annual budget that accurately reflects the hotel's business plan.
- Anticipates revenue/cost problems and manages the timing of discretionary expenditures to stabilize cash flow.
- Analyzes financial and operating information on ongoing basis to adjust business plans, labor requirements and operating costs.
- Ensures hotel staff is trained in financial control procedures for cash vouchers, inventories and receivables, and that these procedures are regularly followed.
- Knows the hotel's demand segments and sources of business for each.
- Knows the principal competition for each demand segment and can take advantage of the hotel's relative strengths against each.
- Identifies major revenues and expense opportunities and possible problems.
- Accurately forecasts occupancy changes based on the changing market conditions (e.g. increased competition).
- Translates business plans into action and manages those actions toward the achievement of revenue and cost objectives.
Experience/Education
College degree in Hotel Administration preferred; 2-3 years hotel management experience or equivalent combination of education and experience in hotel of similar size and stature.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to a background and substance abuse screening prior to any offers of employment.
Education
Required- Bachelors or better in Business Administration or related field
Behaviors
Required- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Required- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Self-Starter: Inspired to perform without outside help
- Goal Completion: Inspired to perform well by the completion of tasks
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Financial: Inspired to perform well by monetary reimbursement
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
