Job Description
Job Description
Townsend Energy
Founded in 1931, we are the local name you can depend on for energy and HVAC for residential, and light commercial heating and cooling needs. Providing progressive, diversified Energy Solutions serving MA, NH, and ME. We are an equal opportunity employer and are committed to a drug and alcohol-free workplace.
We are deeply committed to providing exceptional customer service; our customers are and will continue to be at the center of everything we do!
We are looking for a Project and Training Coordinator. This is a pivotal role in assisting the executive team, managing the throughput of projects with leaders, and coordinating with subject matter experts on process and training improvements. Leveraging excellent communication skills, a keen eye for detail, and the ability to manage multiple tasks efficiently to drive progress on crucial operations strategies & initiatives.
We value our employees and offer growth and versatility in your career by providing cross training in other fields and education and licensing programs.
Job Title : Project and Training Coordinator
Work Hours : Monday to Friday, 8 : 00am - 5 : 00pm
Compensation : $28.00 to $33.00 per hour
Location : Danvers, MA
Townsend Energy offers :
- We are committed to not just providing jobs but careers for our employees
- You will be trained and supported by a highly successful member of the team who is committed to your success
- Relocation Assistance available for qualified applicants
Benefits :
Medical Insurance with company contribution for individuals and family; FSA and HSA optionsVision and Dental InsuranceBasic Life and AD&D InsuranceLong-Term Disability401k with company match80 hours of vacation accrued9 Paid Holidays, including floating holidaysEmployee Assistance ProgramGroup Insurance Discount available to Townsend employees for home, auto, renter's and recreational vehiclesDiscount on Townsend Energy products and servicesGroup rates for elective insurance benefits - Disability; Accident; Life; Cancer; Critical Illness; Hospital Confinement; supplemental DentalWhat you will be doing :
Assist the executive team with scheduling, meeting preparation, and follow-up for initiatives and projects.Prepare reports, presentations, and other documents as needed to keep the Leadership team informed.Coordinate and manage the throughput of projects with various leaders.Track project progress, identify potential issues, and ensure timely completion. Facilitate communication between project stakeholders to ensure alignment and clarity.Work with subject matter experts to identify training needs and develop training programs and process improvement.Schedule and organize training sessions, workshops, and seminars. Monitor and evaluate the effectiveness of training programs and make recommendations for improvements.Document and standardize processes to ensure consistency and efficiency. Provide ongoing support and training to staff on new processes and procedures.Create and maintain a library of living SOP / MOP documents for each major functional area.Lead efforts for internal project management and task coordination while onboarding newly acquired companies and customers into Townsend.Engage with new employees, to onboard and standardize processes, train in Townsend processes, and adopt new strategies when opportunities to improve ariseExperience / Requirements :
Bachelor's degree in project management, Business Administration, or similar discipline3 years of project management experience or comparable combination of education and professional experienceProven experience in project management, training coordination or similar roleSuccessful management of training & onboarding strategies across multiple teams and focus areasUnderstanding of the oil, propane, and HVAC IndustryExperience in developing and implementing operation and training plansAbility to work across dynamic and complex teams with varying goals, motivations, and objectivesPhysical Requirements :
Prolonged periods sitting at a desk and working on a computerMust be able to lift 25 poundsWork onsite in Danvers, MATravel to company locations as needed and requiredWe are an equal opportunity employer
Learn more about Townsend Energy : www.townsendtotalenergy.com
Salary : $28 - $33