Propane Director

Townsend EnergyFounded in 1931, we are the local name you can depend on for energy and HVAC for residential and light commercial heating and cooling needs. Providing progressive, diversified Energy Solutions serving MA, NH, and ME. We are an equal opportunity employer and are committed to a drug and alcohol-free workplace.We are deeply committed to providing exceptional customer service; our customers are and will continue to be at the center of everything we do!We are Hiring a Propane Director to join our team! The Propane Director leads all aspects of propane operations including new tank installations, running gas piping, and handling installations that involve propane, safety compliance, sales growth, and customer satisfaction. This role includes strategic planning, quality assurance, compliance management, and overseeing the team involved in propane services.We value our employees and offer growth and versatility in your career by providing cross training in other fields and education and licensing programs.Townsend Energy offers : Take-home work vehicle gas cardCross-training available in gas, oil, propane, and HVACEducation and licensing program for oil, propane, and HVACFull-timeFlexible schedule and Float DaysWe are committed to not just providing jobs but careers for our employeesYou will be trained and supported by a highly successful member of the team who is committed to your successRelocation Assistance available for qualified applicantsBenefits : Medical Insurance with company contribution for individuals and family; FSA and HSA optionsVision and Dental InsuranceBasic Life and AD&D InsuranceLong-Term Disability401k with company match80 hours of vacation accrued9 Paid Holidays, including floating holidaysEmployee Assistance ProgramCompany uniforms, phone, and tabletGroup Insurance Discount available to Townsend employees for home, auto, renter's and recreational vehiclesDiscount on Townsend Energy products and servicesGroup rates for elective insurance benefits - Disability; Accident; Life; Cancer; Critical Illness; Hospital Confinement; supplemental DentalJob Title : Propane DirectorWork Hours : Monday to Friday, 8 : 00am - 4 : 00pmCompensation : $130K - $170K salariedJob Overview : Develop and execute a strategic plan for the propane department, aligning with the company's overall business goalsIdentify growth opportunities for propane services, including new customer acquisition, upgrades, and cross-selling servicesSetting Department goalsLead, mentor, and develop a high-performing propane team, including hiring, training, and performance evaluation of staffOversee propane tank installations, gas piping, and propane-related installations, ensuring projects are completed efficiently, safely, and to a high standard of qualityCollaborate with the delivery / distribution department to coordinate the timely and accurate delivery of propane for installations and new tank setsOptimize workflows, schedules, and resource allocation to support project completion within timelines and budgetsServe as the key point of contact for escalated customer issues related to propane installations, ensuring prompt and satisfactory resolutionsWork with sales and customer service teams to understand customer needs, provide technical insights, and improve overall customer experience with propane servicesDevelop and manage propane department budgetSales growth and market expansionMonitor expenses related to labor, materials, and equipment to ensure alignment with financial targetsSafety and Environmental complianceQualifications : Bachelor's degree in business administration, Operations Management, or a related field preferred5 years of propane industry experience3 years in a leadership role OR a combination of equivalent education and experience will be consideredExtensive knowledge of propane systems and safety regulations and industry best practicesProven ability to lead and develop teams, fostering a culture of accountability and excellenceStrong financial acumen, including budget management and profitability analysisExcellent organizational, problem-solving, and communication skillsProficiency in relevant software systems, such as routing, inventory, and customer relationship management (CRM) toolsPhysical Requirements : Must be able to lift 50 pounds at times.Work may be performed in an office environment and outside at high and low temperatures.Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.#J-18808-Ljbffr

Salary : $130,000 - $170,000