What are the responsibilities and job description for the Cashier and File Clerk position at Townsend Ford Sales & Service?
Job Overview
Townsend Ford takes pride in offering every customer the highest standards in Sales and Service customer satisfaction, which is why 75% of our business is repeat customers. Situated on the Massachusetts and New Hampshire border, Townsend Ford has been serving New England customers since 1956 and continues to grow year after year.
We are seeking a detail-oriented and organized Cashier and File Clerk to join our service team. The ideal candidate will play a crucial role in maintaining accurate records and ensuring the smooth operation of our service department. This position requires strong attention to detail, excellent organizational skills, and the ability to handle sensitive information with discretion.
Responsibilities
- Sort and organize completed repair orders before scanning.
- Scan and retain completed repair orders.
- Help cashier customers for our service and parts departments. That includes taking credit card, cash and check payments.
- Help answer phones during the day and book appointments when needed.
- Call customers to remind them of special order parts that have arrived or recommended service that needs to be done.
- Collaborate with team members to streamline filing processes and improve efficiency.
Qualifications
- High school diploma or equivalent is required; additional education in office administration is a plus.
- Excellent organizational skills with the ability to manage multiple tasks efficiently.
- Strong attention to detail and accuracy in data entry and record keeping.
- Good customer service skills with the ability to communicate effectively with team members.
- Proficiency in using office software applications for document management.
Join our team as a Cashier and File Clerk where you can contribute your skills in an engaging environment while supporting our operational success.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Shift:
- 8 hour shift
Ability to Commute:
- Townsend, MA 01469 (Required)
Ability to Relocate:
- Townsend, MA 01469: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17