Team Member Relations Specialist - Bilingual

I. General Summary: Responsible for providing support to Toyota Boshoku America (TBA) Group Companies to ensure stable team member relations across the America’s Region, which includes support in U.S., Canada, Argentina, Brazil and Mexico.

II. Essential Job Functions

• Resolve issues and provide feedback to team member relations management through daily interaction with team members and department leaders
• Ensure fairness and consistency in the application of TBA policy and past practice
• Conduct exit interviews and discuss results with HR team
• Work with other human resources staff members to draft policies and procedures
• Ensure hiring of hourly members is standardized and compliant with company policy
• Support The Americans with Disabilities Act Amendments Act (ADAAA) interactive process
• Review terminations
• Assist with negotiating labor contracts
• Assist with conducting team member engagement survey
• Analyze team member morale using information gathered through various methods
• Monitor completion of team member relations activities (communications, round table meetings, etc)
• Investigate matters through Ethics Point, incident management software
• Conduct various training classes related to team member relations function
• Maintain understanding and working knowledge of TBA’s organization, automotive plants and processes/principles, company products, trade terminology, and manufacturing processes
• May assist with TBA social activities and community relations activities
• Support in absence of HR members as needed
  
  

Education

III. Minimum Qualifications/Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required or an equivalent combination of education and relevant experience
• PHR/SPHR and/or SHRM-CP/SHRM-SCP designation preferred
  
  

Experience

• Greater than four (4) years of relevant human resources generalist experience with advanced experience in a human resources/team member relations role
• Corporate and manufacturing setting experience required
  
  

Personal/Technical Skills

• Ability to communicate and work well with all levels of the organization
• Ability to work with multiple departments and prioritize activities
• Ability to take initiative on assigned tasks without significant supervision
• Ability to exercise exceptional independent judgment and discretion
• Be able to maintain the confidentiality of any information encountered
• Excellent project skills and ability to coordinate multiple projects and programs
• Ability to create reports, business correspondence, and procedures
• Ability to compile effective and concise visual reports in charts, graphs, and table format
• Ability to maintain appropriate level of conventionality and conformance with regard to the corporate culture
• Ability to respond quickly and appropriately to unexpected and or continuing situations which arise in the work place
  
  

Language Skills

• Strong verbal and written communication skills in both English and Spanish
• Portuguese preferred
  
  

Computer/Software

• Solid working knowledge of, and experience with, word processing, spreadsheet, electronic mail, database, desktop publishing, and presentation applications and/or software, preferably Microsoft Office and Outlook
• Experience working with large scale HRIS and other business enterprise systems, Oracle experience preferred
  
  

IV. Work Environment/Conditions

Office: Open Office Environment, moderate noise level.

Plant: N/A

Travel: Up to 30% domestic and/or international travel may be required based on area of responsibility (i.e., Argentina, Brazil, Canada, Mexico, and U.S.).

• Physical Demands:
  
  

Ability to sit and work on a computer for extensive periods of time is required. While performing the duties of this job, the team member is required to talk, see, and hear. The team member must be capable of walking, sitting, and standing for extended periods of time and is occasionally required to lift up to 30 pounds. The ability to travel by automobile and airplane are both required.

Disclaimer: This job description is intended to identify the general nature and level of work performed by team members within this classification, as well as certain essential job functions. It is not intended, and should not be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. To qualify for this job, however, a team member must be able to perform its essential functions with or without reasonable accommodation. Under no circumstances may this job description be construed as altering the at-will nature of the employment relationship between TBA and any team member.

EOE