What are the responsibilities and job description for the Service Advisor position at Toyota Carlsbad?
Toyota Carlsbad Service Department, the largest Toyota Service Department in the country, is looking for experienced Service Advisors! Join our culture of excellence - apply today!
We offer PLENTY of opportunities to grow your wage as we have an extremely busy Service Department (over 300 cars come in for service EVERYDAY!!!
We Offer:
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- Excellent Culture
- Excellent Pay Plan!
- Advancement opportunities
- 4/10 Work Schedule
- Medical, Dental, and Vision Plan
- Company-paid Life Insurance
- 401(k) savings plan and matching program
- Paid Vacation
- Tuition Reimbursement
Responsibilities:
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- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service to all customers
- Clearly report all vehicle symptoms as described by the customer
- Establish follow-up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Explain all completed work and charges to customers
Requirements:
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- Two years experience as a Service Advisor.
- Possesses strong customer relations skills. Proficient at identifying and relating to the customer inquiry.
- Personal values to align with company values of Integrity, Teamwork, Innovation, Respect, and Excellence
- A desire for a long-term career with a growing organization.
- Reynolds and Reynolds experience a plus.
We are an EOE/M/F/D/V Employer and support a drug-free workplace
