What are the responsibilities and job description for the Dealer Training Manager position at Toyota North America?
Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.
An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.
Who We Are - TFS
An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.
Who We’re Looking For
Toyota’s Training Department is looking for a passionate and highly-motivated Dealer Training Manager.
The primary responsibility of this role is to coach and train our dealer partners to enhance performance and increase success.
Reporting to the Regional Training Manager, the person in this role will support the Eastern Region Training department's objective to empower growth through targeted training leading to measurable success.
What You’ll Be Doing
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10 different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.
An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.
Who We Are - TFS
An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.
Who We’re Looking For
Toyota’s Training Department is looking for a passionate and highly-motivated Dealer Training Manager.
The primary responsibility of this role is to coach and train our dealer partners to enhance performance and increase success.
Reporting to the Regional Training Manager, the person in this role will support the Eastern Region Training department's objective to empower growth through targeted training leading to measurable success.
What You’ll Be Doing
- Delivering coaching and training content to dealer partner in large classroom and small groups
- One on One coaching and development of individual dealership staff
- Partnering with facing field sales team to identify opportunities for growth and collaboration
- Providing a consultative approach to dealer meetings through measurable performance reports and accountability
- Participate in development of impactful curriculum based on teams needs
- B.A./B.S. degree or equivalent related experience
- Minimum 5 years of experience in a captive finance, retail automotive, and wholesale environment, and/or insurance environment in sales/finance
- Understanding of captive automotive finance business, automotive buying behaviors, and dealership financial services products, services, operations with focus on sales, finance, and insurance
- Public speaking/presentation skills via mobile, in-person, and virtual training delivery methods utilizing PowerPoint or other technologies
- Demonstrated experience in consultation and influence of stakeholders
- Ability to build relationships with a broad audience both internal and external to Toyota/Lexus/Mazda
- Ability to travel 75% of the time including overnight stays
- Knowledge and understanding of automotive financial statements
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
- A work environment built on teamwork, flexibility and respect
- Professional growth and development programs to help advance your career, as well as tuition reimbursement
- Team Member Vehicle Purchase Discount
- Toyota Team Member Lease Vehicle Program (if applicable)
- Comprehensive health care and wellness plans for your entire family
- Flextime and virtual work options (if applicable)
- Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
- Paid holidays and paid time off
- Referral services related to prenatal services, adoption, childcare, schools and more
- Flexible spending accounts
- Relocation assistance (if applicable) include only TFS and TMBNC
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10 different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.
