What are the responsibilities and job description for the Front Desk Receptionist (Body Shop) position at Toyota of Clermont?
This Administrative position provides primary administrative support for the Body Shop Director and department. Successful candidates must have excellent communication skills with a focus on customer satisfaction.
Job Responsibilities:
- Manage the electronic schedule to ensure efficient time management. Schedule routine departmental meetings, prepare agendas, take meeting minutes and ensure timely follow-up for tasks assigned to the team during meetings
- Proactively follow-up on outstanding tasks and issues on behalf of the Body Shop Manager
- Screen and route written, electronic mail and telephone calls, both internal & external
- Prepare and coordinate various reports, presentations and documents within the department by gathering data
- Prepare, track, and follow-up on Check Requests, Purchase Requisitions, RFQ’s, & PAR’S to ensure timely delivery of goods and services
- Responsible for the Accounts Payables and Receivables for the department
- Answer multiple phone lines in a courteous and professional manner
- Greet customers as they enter the dealership
- Data entry
- Assist with other administrative duties as needed
Requirements:
- Minimum 1-2 years of experience in a dealership environment
- Strong verbal and communication skills
- Knowledge in MS Office Applications (Word, Excel, Outlook)
- Attention to detail
- Flexible hours
- Excellent phone etiquette and customer service skills
- Professional appearance a must
- Friendly and courtesy disposition
- Previous experience with Reynolds & Reynolds, preferred
Competencies:
- Self-starter
- Provide exceptional customer service to both internal and external customers
- Effectively communicate and collaborate with fellow employees
- Ability to multi-task
In return for your invaluable knowledge, skills, talent and ambition, Toyota of Clermont offers competitive salaries and benefits. Employment is contingent upon successful completion of a background investigation.
Toyota of Clermont is proud to be an Equal Opportunity Employer.
