What are the responsibilities and job description for the Service Leision position at Toyota of Cleveland?
JOB DESCRIPTION
- Greets service guest entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
- Full Time Position/40 hours per week. Saturday shifts required.
- Determines if guest coming into service have an appointment. Records guest name and vehicle information.
- Upon arrival, complete a battery test on each guest vehicle as well as replace/top off windshield washer fluid.
- Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
- Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
- Retrieve guest vehicles at cashier for pick-up; wait at vehicle for guest, thank guests for their business
- Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
- Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
- Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
- Drives vehicles to and from service lane, service stalls, and parking lot as needed.
- Makes key tags for vehicles
- Maintains a professional appearance and performs other duties as assigned
- Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
- All applicants must be authorized to work in the USA.
- Must have high school diploma or equivalent.
- All applicants must perform duties and responsibilities in a safe manner.
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and have a valid driver's license.
