What are the responsibilities and job description for the SERVICE/PARTS CASHIER position at Toyota of Cleveland?
Full Time Cashier
JOB DESCRIPTION
- Calculate the customer’s bill using the dealership’s computer system.
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
- Make change accurately and issue receipts to customers. Have every repair order signed by the customer at time of payment.
- Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at end of shift.
- Refer customers who have additional questions (e.g. questions about their repair order) to the service advisor or other appropriate individual.
- Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
- Maintain service files timely.
- Perform other duties as assigned by management.
- Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
- Ability to read and comprehend instructions and information.
- Basic skills with computer and other office machines (copier, credit card machine, telephone, adding machine) necessary to perform the cashiering/clerical duties.
- Professional personal appearance.
- Ability to work well with customers and present a friendly, helpful attitude at all times.
- All applicants must be authorized to work in the USA
- All applicants must perform duties and responsibilities in a safe manner
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Qualifications:
· Self-motivated; able to effectively prioritize tasks and organize schedule
· Good interpersonal and oral communication skills.
· High School Diploma
· All applicants must be authorized to work in the USA
· All applicants must perform duties and responsibilities in a safe manner
JOB DESCRIPTION
- Calculate the customer’s bill using the dealership’s computer system.
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
- Make change accurately and issue receipts to customers. Have every repair order signed by the customer at time of payment.
- Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at end of shift.
- Refer customers who have additional questions (e.g. questions about their repair order) to the service advisor or other appropriate individual.
- Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
- Maintain service files timely.
- Perform other duties as assigned by management.
- Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
- Ability to read and comprehend instructions and information.
- Basic skills with computer and other office machines (copier, credit card machine, telephone, adding machine) necessary to perform the cashiering/clerical duties.
- Professional personal appearance.
- Ability to work well with customers and present a friendly, helpful attitude at all times.
- All applicants must be authorized to work in the USA
- All applicants must perform duties and responsibilities in a safe manner
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Qualifications:
· Self-motivated; able to effectively prioritize tasks and organize schedule
· Good interpersonal and oral communication skills.
· High School Diploma
· All applicants must be authorized to work in the USA
· All applicants must perform duties and responsibilities in a safe manner
· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license