Automotive Service Concierge

Position Overview:

As a Service Concierge, you will be the first point of contact for customers visiting our service department. Your role is to provide a seamless and professional experience by greeting customers, managing service appointments, and coordinating communication between the service team and clients.

Key Responsibilities:

• Welcome and assist customers upon arrival at the service department.
• Ensure a smooth check-in process by verifying service appointments and gathering necessary vehicle information.
• Provide accurate updates on service status and answer customer inquiries.
• Coordinate vehicle pick-up and drop-off services as needed.
• Manage service lounge amenities to ensure customer comfort.
• Communicate customer needs to service advisors and technicians promptly.
• Handle administrative tasks such as scheduling appointments and processing service paperwork.
• Maintain a clean and professional work environment.

Qualifications:

• Previous experience in customer service, hospitality, or the automotive industry is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to multi-task and thrive in a fast-paced environment.
• Proficiency with computer systems and scheduling software.
• Valid driver’s license and a clean driving record.
• A positive attitude and passion for providing exceptional customer service.

Job Type: Full-time

Pay: $3,000.00 - $4,000.00 per month

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Denton, TX 76210 (Required)

Ability to Relocate:

• Denton, TX 76210: Relocate before starting work (Required)

Work Location: In person

Salary : $3,000 - $4,000