Document Scanner and Filer, Appointment scheduler

Job Summary:
The Document Scanner at Toyota of Melbourne will play a crucial role in ensuring the smooth functioning of the dealership's administrative processes. This individual will be responsible for scanning and organizing important documents related to service, and other dealership operations.  Appointment scheduling for the service department, answering phones & going through the process of giving the customer exceptional service while meeting the needs of the service schedule.   The ideal candidate should have excellent organizational and time management skills and a high level of attention to detail. Perfect for someone whose semi-retired or just getting back into the work force.  

Compensation & Benefits:
This is a full time position in the auto industry with a salary of $14 per hour, paid biweekly. 

Responsibilities:

Duties are not limited to the following:

- Pull staples and Scan and organize various documents related to service, and other dealership processes
- Ensure accuracy and completeness of scanned documents
- Properly file and store scanned documents to ensure easy retrieval
- Assist other team members with document retrieval as needed
- Maintain confidentiality of all dealership records
- Follow dealership policies and procedures at all times
- Communicate effectively with colleagues and customers
- Provide excellent customer service in a timely and professional manner                                                                                                                                                               - Answering phones & scheduling service appointments in a courteous manner.                                                                                                                                                    - Contacting customers who are “at risk” & “inactive” to offer them service specials. (no cold calls)

Requirements:
- High school diploma or equivalent
- Prior experience in document scanning or administrative role is preferred
- Proficient in using computer and scanning software
- Excellent organizational and time management skills
- Ability to multitask and prioritize deadlines effectively
- High level of attention to detail and accuracy
- Strong communication and customer service skills
- Must be able to maintain confidentiality of sensitive information
- Willingness to work in a team environment
- Must have a valid driver's license and pass a background check

• AUTOMOTIVE KNOWLEDGE IS HELPFUL BUT NOT NECESSARY. 

***MUST BE ABLE TO LIFT 20 LBS UNASSISTED***

EEOC Statement:
Toyota of Melbourne is an equal opportunity employer and is firmly committed to complying with all federal, state, and local equal employment opportunity (EEO) laws. 

Salary : $14