What are the responsibilities and job description for the Body Shop Receptionist / Administrative Assistant position at Toyota of Orlando?
This administrative position provides primary administrative support for the Body Shop Director and department. Successful candidates must have excellent communication skills with a focus on customer satisfaction.
Job Responsibilities:
- Manage the electronic schedule to ensure efficient time management. Schedule routine departmental meetings, prepare agendas, take meeting minutes and ensure timely follow-up for tasks assigned to the team during meetings
- Proactively follow-up on outstanding tasks and issues on behalf of the Body Shop Director
- Screen and route written, electronic mail and telephone calls, both internal & external
- Prepare and coordinate various reports, presentations and documents within the department by gathering data
- Prepare, track, and follow-up on Check Requests, Purchase Requisitions, RFQ’s, & PAR’S to ensure timely delivery of goods and services
- Responsible for the Accounts Payables and Receivables for the department
- Answer multiple phone lines in a courteous and professional manner
- Greet customers as they enter the dealership
- Data entry
- Assist with other administrative duties as needed
Requirements:
- Minimum 1-2 years of experience in a dealership environment
- Strong verbal and communication skills
- Knowledge in MS Office Applications (Word, Excel, Outlook)
- Attention to detail
- Flexible hours
- Excellent phone etiquette and customer service skills
- Professional appearance a must
- Friendly and courtesy disposition
- Previous experience with Reynolds & Reynolds, preferred
Competencies:
- Self-starter
- Provide exceptional customer service to both internal and external customers
- Effectively communicate and collaborate with fellow employees
- Ability to multi-task
In return for your invaluable knowledge, skills, talent and ambition, Toyota of Orlando offers competitive salaries and benefits. Employment is contingent upon successful completion of a background investigation.
Toyota of Orlando is proud to be an Equal Opportunity Employer.
