Branch Manager

ToyotaLift Northeast is a leading supplier of material handling equipment. We are seeking a full-time technician to service and repair industrial forklifts and aerial lifts. We are searching for career-oriented individuals with excellent customer service and organizational skills to join our team. You will receive superior training and support to become a qualified forklift technician.

We are hiring a Branch Manager to join our team in Annapolis!

The position of Branch Manager requires organizational ability and systematic timing. It requires adequate knowledge of work processes and the requirements for both physical labor and equipment. This position requires capable leadership, tact, organizational skills, and the ability to train and supervise personnel. They must be capable to manage the entire service operation including shop and road assignments, personnel and standards of performance and work output to satisfy customer’s service needs

Responsibilities

• Reports to Corporate Service Manager and maintains a close working relationship with the Sales Department, Finance Department, Rental Department, Parts Department, Shop and Road Technicians and Service Department. These relationships will be maintained with all ToyotaLift branches.
• Follows and enforces all ToyotaLift Northeast policies and procedures as outlined in the Employee Manual
• Follows up on service-related jobs as required with customers and technicians
• Handles customer concerns in a timely and professional manner
• Builds working relationships with customers and continues to build upon existing market for service work
• Responsible for forecasting and budgeting departmental service sales, reviews departmental financials and measures performance data
• Responsible for the safety of the service technicians and maintaining a clean and safe working environment

Work Experience:

• 3 to 5 years of Business Management Experience

Required Skills:

• High School Diploma / College Education
• Computer Skills: Microsoft Excel and Word, Analytical Skills. ToyotaLift will provide training of our business computer system.
• Ability to Lead and Direct People / Ability to multitask
• Knowledge of Industrial Equipment a plus
• Ability Comprehend Technical Specifications

Benefits:

• Competitive Pay!
• Medical, Dental, and Vision insurance
• 401(k)
• 8-paid holidays per year
• Positive work environment

ToyotaLift Northeast is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $70,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $70,000 - $95,000