What are the responsibilities and job description for the TP-Link Systems Inc. is hiring: Technical Writer, Business Product in Irvine position at TP-Link Systems Inc.?
TP-Link Systems Inc. is currently seeking a Business Product Technical Writer
TP-Link is a leading provider of consumer Wi-Fi networking products. We continuously develop new products and technologies that transform the way people connect. Our networking expertise uniquely positions us as a leader in emerging technologies that improve our everyday lives, such as smart home products. TP-Link networking and smart home products and services make daily lives simple and secure.
Spacious and modern, our new Irvine location creates a casual atmosphere that fosters team collaboration. In addition to free snacks and drinks, we provide all employees with fully paid medical, dental and vision insurance, and contribute to their 401k funds. We have a robust benefits package, including over four weeks of PTO per year bi-annual pay increases. We strive to create an inclusive environment that provides opportunities for career development and advancement. We offer health & wellness benefits, including free gym membership, quarterly team building events and more. Come join our team!
What we're looking for :
TP-Link Systems Inc. is seeking an independent, technology-driven professional to become a part of our local US-Based Business Technical Support team as a Technical Writer. This position will focus on our SMB / Enterprise product lines. This position will require the candidate to :
Responsibilities :
- Collaborate with product managers, R&D engineers, and support teams to gather information and understand documentation needs.
- Develop, write, and edit technical documentation, including configuration guides, troubleshooting guides, and FAQs for Omada / VIGI products.
- Maintain and update existing documentation to reflect product updates, new features, and customer feedback. Ensure that all documentation meets the company's standards for clarity, accuracy, and consistency.
- Work closely with the support teams to understand common customer issues and incorporate solutions into documentation.
- Work closely with R&D and product teams to understand product definition, functional principles and target customer needs.
- Review and edit content produced by other teams to ensure quality and consistency across all technical documents.
- Manage documentation projects from inception to completion, ensuring timely delivery of high-quality content.
Requirements
Preferred Skills :
Education :
Benefits
Salary : $75K-$110K Annually Bonus
Salary : $75,000 - $110,000
