Tea Barista

Now Hiring at TP TEA Cerritos!

Job Summary
We are seeking a friendly and enthusiastic Barista to join our team. As a Barista, you will be the face of our establishment, providing exceptional customer service while preparing and serving high-quality beverages. Your role will involve creating a welcoming environment for customers, ensuring their needs are met, and contributing to the overall success of our café.

Job Type: Part-Time

• Pay: Starting from $16.50 - $19/hour tips (depends on your skill level AND your availability

Work Location: 17230 Norwalk Blvd, Cerritos, CA 90703

TP TEA a.k.a. Taiwan Professional Tea

We make the best quality tea while providing a great environment for our teammates.___________________________________________________________

**** Vision on Personal Growth *****

• At TP TEA, we not only teach you the basic working skills, but also value in teaching you the right perception and mindset on how to handle situations and interact with others.
• We will provide full training for Cashier/Barista/Tea Maker.
• We have a full employee promotion process to help our teammates grow.

***** Skills *****

• Beginner welcome, no previous experience necessary
• Willing to be a good team player
• Have a positive, friendly, can-do attitude

**** Responsibilities *****

• To make a great team, the teammate at TP TEA is responsible for:
• Assisting the Store Manager
• Adhering to the Client’s culture and guidelines, the Health Department’s regulations, and TP Tea standards and expectations of Tea quality, freshness and presentation
• Greet customers as they enter
• Able to answer questions regarding ingredients and recommend menu items
• Take orders while paying attention to details (e.g., preferences of tea blend, dairy and sugar ratios)
• Prepare beverages following recipes
• Serve beverages and prepared food, like cookies, pastries and muffins if applicable
• Receive and process payments (credit cards)
• Keep the bar area clean
• Maintain stocks of disposable goods (e.g., cups, straws, and napkins)
• Check if equipment (includes POS, printer, fridge, etc.) operates properly and report any maintenance needs to store manager
• Refill base teas & toppings as required
• Comply with health and safety regulations
• Communicate customer feedback to manager

***** POSITION OBJECTIVES *****

• Tea Barista
• Cashier

In the performance of their respective tasks and duties all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating
• Work efforts with other employees and organizations.

***** Customer Service and Client Relations *****

• Represents the company in a courteous, efficient, and friendly manner in all customers, client and employee interactions
• Responds to all comments and complaints within 24 hours and follows up with a written response to the General Manager.
• Interacts with customers and resolves customer complaints in a friendly and service-oriented manner.
• Communicates with the Client honestly, accurately and in a timely manner.

LANGUAGE SKILLS:

• Ability to read and comprehend elaborate instructions, event requests, correspondence, and memos written in English

Job Types: Full-time, Part-time

Pay: $16.50 - $19.00 per hour

Expected hours: No less than 10 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Cerritos, CA 90703 (Required)

Ability to Relocate:

• Cerritos, CA 90703: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $19