What are the responsibilities and job description for the Onsite Social Media Content Moderator position at TP?
Company: Teleperformance
Location: 9324 W Emerald St Boise, ID 83704
Start Pay: $18/hr, $19/hr overnight
Job Duties: Social Media Content Moderators are responsible for moderating user-generated content on our client’s platform by reviewing strong graphic images, videos, and/or written content to ensure the content meets the community guidelines and to escalate any content that violates the parameters set. This role is key in providing a positive social experience for all users.
If you are a social media enthusiast and are confident with digital technology ready to put your skills to work, this position is for you!
- Review content to determine community guidelines are met while upholding a high standard of accuracy and quality
- Comply with the performance indicators or parameters defined by the specific client's operation
- Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client
- Investigate and resolve complex issues regarding content within agreed-upon turnaround times and standards of quality
- Participate in continuous training programs established by the company for optimal development in the role
- Able to moderate traumatic, sensitive and potentially offensive content
- Provide trends and insights to develop improvements to the overall processes and provide recommendations for process, policy and product improvements
- Remain up to date on key workflow changes, operational guidelines, policy updates and Community Standards
Apply here:
https://careersus-teleperformance.icims.com/jobs/62228/social-media-content-moderator---onsite/job
Salary : $18 - $19