What are the responsibilities and job description for the Breakfast Server position at TPG Hotels and Resorts?
The Breakfast Server is responsible for providing exceptional dining experiences for guests during breakfast service. This role involves taking orders, serving food and beverages, and ensuring a clean and inviting atmosphere in the breakfast area. The ideal candidate will possess strong communication skills, attention to detail, and a passion for hospitality.
Key Responsibilities
Key Responsibilities
- Guest Interaction:
- Greet guests with a warm and friendly demeanor.
- Provide menu information and answer any questions about food and beverage offerings.
- Take orders accurately and efficiently.
- Service Delivery:
- Serve food and beverages in a timely manner, ensuring presentation meets hotel standards.
- Monitor guest satisfaction throughout the dining experience and address any concerns promptly.
- Room and Table Preparation:
- Set up the breakfast area before service begins, including table settings and buffet displays.
- Maintain cleanliness and organization of the dining area, including tables, chairs, and serving stations.
- Collaboration:
- Work closely with kitchen staff to ensure timely food preparation and delivery.
- Collaborate with other team members to enhance the guest experience and ensure smooth operations.
- Inventory Management:
- Assist in managing breakfast supplies, including food items and utensils, ensuring adequate stock.
- Report any shortages or equipment issues to management.
- Health and Safety Compliance:
- Follow all safety, health, and sanitation guidelines to maintain a safe dining environment.
- Adhere to the hotel’s policies and procedures.
- Previous experience in food service, preferably in a hotel or restaurant setting.
- Strong interpersonal skills and a customer-focused attitude.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Knowledge of food safety standards and practices.
- Flexibility to work early mornings and weekends as required.
- Excellent communication and teamwork skills.
- Ability to multitask and prioritize tasks effectively.
- Menu knowledge and ability to recommend items to guests.
- Proficient in POS systems and basic math skills for handling payments.
- Competitive pay based on experience.
- Opportunities for advancement within the hotel.
- Employee discounts on hotel services and amenities.