What are the responsibilities and job description for the Group Sales Manager - Mill Falls Resort Collection position at TPG Hotels and Resorts?
Mill Falls Resort Collection at the Lake is busy selling 2025 and 2026 group sales and we need to add an additional experienced Group Sales Manager to our great team! This is a year round position on the jewel of Lake Winnipesaukee's premier resort destination. If you are highly motivated and enjoy providing clients with attention to detail and making memorable meetings, apply now. Job details are listed below.
Schedule: Our Resort operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
Job Summary
Responsible for the overall solicitation, promotion, sales and contracting of group (non-wedding) events on property.
Works closely with many departments, but specifically the Event Services and Banquets Teams to ensure the proper relay of
information leading to successful event execution.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
~ Develop and maintain exceptional relationships with specified accounts to create trust, loyalty, and lasting business
relationships.
~ Interact with all departments in a positive and professional manner.
~ Books events for both Group and select social markets.
~ Follow up on all leads within 24 hours.
~ Conduct direct sales solicitation through phone calls, email communication, appointments, and site tours.
~ Facilitate sales and marketing presentations for prospective clients.
~ Multitask with several sales functions, deadlines, and responsibilities.
~ Monitors and communicates customer needs to other departments and is aware of upcoming events and/or groups
in-house.
~ Establish priorities set by the Director of Sales & Marketing for effective time management to focus on revenuegenerating activities.
~ Monitor production of all specified accounts and evaluate trends within specified markets.
~ Travel as necessary to meet potential clients, conduct sales presentations, and promote Mill Falls at the Lake.
~ Represents Mill Falls at the Lake industry-related trade shows and participate in promotional activities and
networking opportunities as required.
~ Team player in developing marketing strategies for the Sales Team and ways to improve overall sales for all
markets with his/her colleagues.
Skills Required
The Company may consider an equivalent combination of acceptable education and experience, providing the
Education And Experience
knowledge, skills, and abilities cited below.
High school education plus schooling in hospitality management, business, or related experience. Two or more years
Skills And Abilities
of related experience. Familiarity with hospitality industry practices preferred.
Requires strong sales & negotiation skills, food & beverage skills, and the ability to upsell and enhance each event. Strong
attention to detail. Excellent Communication skills – both verbal and written required. Excellent organizational and time
management skills are required. Knowledge and ability to actively sell all markets when needed. Aptitude in Delphi,
Springer-Miller - HOST, Outlook, Excel and Word are required. Ability to work well as a team and individually to meet to
goals of the department. Ability to multi-task in a very high-paced environment
Working Conditions & Physical Effort
While performing job duties, the associate speaks, listens, completes documents, processes requests, and operates
office equipment such as a telephone, calculator, computer, copier, and fax. Physical requirements include
extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50
pounds. The job requires close vision with or without corrective lenses. This position may be required to operate a
motor vehicle.
Benefits
Full benefits package included for full-time employees!
Schedule: Our Resort operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
Job Summary
Responsible for the overall solicitation, promotion, sales and contracting of group (non-wedding) events on property.
Works closely with many departments, but specifically the Event Services and Banquets Teams to ensure the proper relay of
information leading to successful event execution.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
~ Develop and maintain exceptional relationships with specified accounts to create trust, loyalty, and lasting business
relationships.
~ Interact with all departments in a positive and professional manner.
~ Books events for both Group and select social markets.
~ Follow up on all leads within 24 hours.
~ Conduct direct sales solicitation through phone calls, email communication, appointments, and site tours.
~ Facilitate sales and marketing presentations for prospective clients.
~ Multitask with several sales functions, deadlines, and responsibilities.
~ Monitors and communicates customer needs to other departments and is aware of upcoming events and/or groups
in-house.
~ Establish priorities set by the Director of Sales & Marketing for effective time management to focus on revenuegenerating activities.
~ Monitor production of all specified accounts and evaluate trends within specified markets.
~ Travel as necessary to meet potential clients, conduct sales presentations, and promote Mill Falls at the Lake.
~ Represents Mill Falls at the Lake industry-related trade shows and participate in promotional activities and
networking opportunities as required.
~ Team player in developing marketing strategies for the Sales Team and ways to improve overall sales for all
markets with his/her colleagues.
Skills Required
The Company may consider an equivalent combination of acceptable education and experience, providing the
Education And Experience
knowledge, skills, and abilities cited below.
High school education plus schooling in hospitality management, business, or related experience. Two or more years
Skills And Abilities
of related experience. Familiarity with hospitality industry practices preferred.
Requires strong sales & negotiation skills, food & beverage skills, and the ability to upsell and enhance each event. Strong
attention to detail. Excellent Communication skills – both verbal and written required. Excellent organizational and time
management skills are required. Knowledge and ability to actively sell all markets when needed. Aptitude in Delphi,
Springer-Miller - HOST, Outlook, Excel and Word are required. Ability to work well as a team and individually to meet to
goals of the department. Ability to multi-task in a very high-paced environment
Working Conditions & Physical Effort
While performing job duties, the associate speaks, listens, completes documents, processes requests, and operates
office equipment such as a telephone, calculator, computer, copier, and fax. Physical requirements include
extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50
pounds. The job requires close vision with or without corrective lenses. This position may be required to operate a
motor vehicle.
Benefits
Full benefits package included for full-time employees!
- Health, Dental and Vision Insurances
- Disability Insurances
- Supplemental Life Insurances
- Identity Theft Protection
- Flexible Spending Accounts
- 401(k) Retirement Plan
- Paid Time Off, Vacation and Holidays
- AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio
- and MUCH MORE
