What are the responsibilities and job description for the Executive Housekeeper position at TPG Hotels Resorts and Marinas?
Job Overview
The Executive Housekeeper is a key position responsible for overseeing and managing the daily operation of the housekeeping department within the hotel. The primary goal is to ensure cleanliness, orderliness, and overall guest satisfaction with the accommodation facilities.
What You'll Be Doing
- Staff Management :
- Recruit, train, and supervise housekeeping staff.
- Create department schedules and assign duties to housekeeping personnel daily.
- Conduct performance evaluations and provide feedback to staff.
- Provide ongoing training to housekeeping staff.
- Implement and update training programs to improve efficiency and performance
- Cleaning Standards :
- Establish and enforce cleaning standards and procedures.
- Monitor and inspect the cleanliness of rooms, public areas, and other hotel facilities.
- Ensure compliance with health and safety regulations.
- Implement quality control programs to maintain high standards of cleanliness.
- Conduct regular audits to ensure adherence to established standards.
- Inventory Management :
- Maintain inventory of cleaning supplies and equipment.
- Coordinate with the purchasing department for the procurement of cleaning materials.
- Control costs and expenses within the allocated budget.
- Guest Satisfaction :
- Address guest complaints and concerns related to housekeeping.
- Implement measures to enhance guest satisfaction and experience.
- Communication :
- Liaise with other departments to coordinate housekeeping activities.
- Communicate with front desk staff to ensure accurate room status information.
- Report maintenance issues and coordinate with the maintenance department for timely resolution.
What You Bring
Benefits :
Benefits for Full Time employees may include :
Part-Time Benefits Also Available!
EEO / VET / DISABLED
42,000 to 47,000 based on experience
