Dock Hand

JTPG Marinas is a nationwide owner and operator of marina businesses and other waterfront real estate. We have evolved our approach to marina management through over 30 years in the hotel and hospitality industry. Whether we are an investor, owner or third-party operator, TPG is committed to bringing success to capital partners as entrusted stewards of marina business and waterfront real estate assets.

Dock Hand - Mill Wharf/Scituate Marina

Position Description

Dock Attendants, or Dock Hands are the front line of customer service. They are usually the first interaction a boater has with the marina and must make a positive first impression. Therefore, they must be responsible individuals who will present themselves well to the boaters.

• Assisting boats docking and undocking.
• Dockhands are responsible for selling gas and diesel fuel at a high-volume fuel dock.
• Accurately process credit card and cash payments.
• Securing water and electrical supply to boats as required. Check dock lines and utility supplies as necessary during changing weather conditions.
• Properly check transients in and out using the marina’s reservation software.
• Providing customer service, such as helping to load and unload supplies, delivering ice, and other small tasks to enhance customer experience.
• Maintaining cleanliness of the marina, including emptying trash cans, cleaning interior spaces and marina equipment ensuring the marina looks its best.
• Assistance as required in general Marina maintenance and repairs.
• Professionally answer the telephone and VHF radio.
• Know and understand the emergency procedures.
• Assistance as assigned in hurricane or storm preparation.
• Knowledge of marina rates.
• Knowledge of Marina regulations and enforcement procedures.
• Any other duties as assigned by Management.

Key Competencies

• Eagerness to engage in a growing, fast paced, and industry-leading company.
• Consistently treats others with dignity and respect.
• Genuinely serves others with humility and a positive attitude.
• Always communicates effectively and courteously with fellow teammates and members.
• Ability to follow policies and procedures while proactively seeking out new and better ways of accomplishing duties.
• Shows resolve and overcomes difficulties in a positive and productive manner.
• Willingness to provide a responsive, and high level of service to the team and members.
• Ability to put forth the extra effort to accomplish duties.
• Adapts quickly and efficiently to changing priorities to meet company or member needs.

Qualifications

• Strong customer service and communication skills
• Must have reliable transportation
• General boating knowledge a plus
• Ability to occasionally lift up to 25 lbs. Able to stand for extended periods and occasionally kneel, stoop, bend and twist in tight areas. Ability to work in the elements regularly.
• Ability to work in the elements regularly.
• All candidates must be ready, willing, and able to work a fully flexible work schedule that may include days, nights, weekends and holidays to meet the fluctuating business demands.
• Every job applicant must pass a comprehensive background check. A job offer issued before the completion of a background check shall be contingent upon a positive result. A negative background check may lead to a job offer withdrawal.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.

TPG Marinas’ is an Equal Opportunity Employer committed to Diversity, Equity and Inclusion. All qualified job applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Job Types: Full-time, Part-time, Temporary

Pay: From $15.00 per hour

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Savannah, GA 31406 (Required)

Ability to Relocate:

• Savannah, GA 31406: Relocate before starting work (Required)

Work Location: In person

Salary : $15