Marina Supervisor

Position Overview: The Marina Supervises oversees the marina operation. This key person is responsible for the oversight of TPG Marinas? policies, management, regulations, budgets, operations, human resources, training, maintenance, expansion, short- & long-range planning, reporting, and other administrative/supervisory direction of all activities and staff at the marina and related facilities. The Marina Supervisor reports to the Regional Manager of Marinas.

TPG Marinas is a nationwide owner and operator of marina businesses and other waterfront real estate. We have evolved our approach to marina management through over 30 years in the hotel and hospitality industry. Whether we are an investor, owner or third-party operator, TPG is committed to bringing success to capital partners as entrusted stewards of marina business and waterfront real estate assets.

Job Description:

• Responsible for overall cleanliness and appearance of both Mill Wharf and Scituate Harbor Marinas, establish and implement high standards of cleanliness and establish a high-level of service for customers.
• Ensure the facility and equipment are properly maintained, taking into consideration financial impact, aesthetics as well as function.
• Ensure the marina is operated in compliance with all applicable local, state, and federal regulations.
• Take charge and direct function of all personnel in connection with all emergencies.
• Fully responsible for safe handling of cash/credit cards, and for collection of all services rendered.
• Assist in any operation where a temporary shortage of help creates a problem.
• Plans, organizes, directs, assigns, coordinates and inspects the work done by all marina employees.
• Assist with transient dockage, including working with Docka and ensuring customers are checking in/out of their slip on the weekends so that slips can be made available appropriately
• The Marina Supervisor will serve as an emergency contact and will be available for weekend work throughout June, July and AugustA full understanding of our rates, transient rates and
• fuel prices.
• Effectively manage the dock staff and launch drivers.
• Any other duties as assigned by the direct manager and any other members of TPG Marinas Leadership

Key Competencies

• Eagerness to engage in a growing, fast paced, and industry-leading company

• Consistently treats others with dignity and respect.
• Genuinely serves others with humility and a positive attitude.
• Ability to demonstrate a bias toward action.
• Always communicates effectively and courteously with fellow teammates and members.
• Ability to follow policies and procedures while proactively seeking out new and better ways of accomplishing duties.
• Shows resolve and overcomes difficulties in a positive and productive manner.
• Willingness to provide a responsive, and high level of service to the team and members.
• Ability to put forth the extra effort to accomplish duties.
• Adapts quickly and efficiently to changing priorities to meet company or member needs.

Qualifications

• Strong customer service and communication skills
• High school diploma preferred
• Must have reliable transportation
• 2-3 years of proven supervisory experience
• 2-3 years preferred marina experience
• General boating knowledge is a plus.
• Proficient computer-based skills knowledge required
• Ability to occasionally lift up to 50 lbs. Able to stand for extended periods and occasionally kneel, stoop, bend and twist in tight areas. Ability to work in the elements regularly.
• All candidates must be ready, willing, and able to work a fully flexible work schedule that may include days, nights, weekends and holidays to meet the fluctuating business demands.
• Every job applicant must pass a comprehensive background check. A job offer issued before the completion of a background check shall be contingent upon a positive result. A negative background check may lead to a job offer withdrawal.
• The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.

TPG Marinas? is an Equal Opportunity Employer committed to Diversity, Equity and Inclusion. All qualified job applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.