What are the responsibilities and job description for the AR Collector position at TPH Holdings LLC?
Who are we?
XL Parts and The Parts House (TPH) a Marubeni Group is the fastest-growing wholesale auto parts supplier in the Southern US. Competing with industry giants, we listen to understand, and then commit ourselves to provide fast, reliable auto parts solutions. We work hard, execute at industry-leading levels, and correct problems quickly. Our company strives to constantly innovate by keeping an open communication line with our customers and providing customized solutions where needed.
Our People
Our results are driven by our most important asset: our people. We take pride in our work, our exemplary culture, and our wealth of career opportunities. Many of our employees have enjoyed a long and rewarding career at XL Parts and TPH due to the prospect of advancing and our preference to promote from within. Most positions offer on-the-job training so that employees gain the most relevant experience for their roles. We are respectful, and friendly, and offer an excellent work-life balance so that our employees are comfortable staying with us for the long haul.
Job responsibilities:
Our team is looking for an experienced business-to-business Collections Specialist. In this role, you will be responsible to resolve customer billing problems and improve customer relationships.
Key job responsibilities:
- Reviewing open accounts for collection efforts.
- Making outbound collection calls in a professional manner while keeping and improving customer relations.
- Resolves customer-billing problems and negotiates collection of accounts receivable delinquency
- Collect customer payments in accordance with payment terms
- Identify issues contributing to account delinquency and discuss them with management.
- Review and monitor assigned accounts in accordance with company policies and guidelines
- Provide timely follow-up on payment arrangements.
- Process payments from customers as needed
- Provide excellent customer service to internal and external customers
- Provide excellent customer service
Required qualifications:
- The ideal candidate for this position will have a minimum of 2 years of corporate collections experience including interaction with a large customer base.
- Strong communication, problem-solving, and analytical skills required
- Ability to work independently and adapt to a fast-changing environment.
- Proficiency in Microsoft Office including Excel, Word, and Access.
Physical Demands: To perform the duties of this job the employee must be capable of working in a fast-paced environment, must be able to sit at computer for long periods of time. Occasional heavy lifting of 50lbs or more may be required.
XL Parts and The Parts House a Marubeni Group is an Equal Opportunity Employer. All employment with XL Parts is contingent upon a successful background check and drug screen that meets the Company’s guidelines for employment.
