What are the responsibilities and job description for the Senior Network Support & Automation Analyst position at TPI Global (formerly Tech Providers, Inc.)?
Senior Network Support & Automation Analyst
6 Months Contract (Possibility of Extension)
Auburn Hills, MI (Hybrid)
Note - Must have ability to travel in USA, Canada, & Mexico
Responsibilities :
- Advances functionality within the network automation, simulation and automated validation solutions (Ansible / NetMiko / Terraform / Python / Cisco CML / GNS3 etc)
- Ensures the lifecycle of network infrastructure is maintained and optimized. This starts with determining the design, collecting requirements and proposing a solution and continues to ensure that regular operational tasks like patching are done leveraging best methods like automation, culminating with ensuring the hardware is replaced through a managed end of life process.
- Drives a continuous improvement process to identify opportunities to eliminate waste and improve processes within VWGoA
- Informs management of critical issues that may affect clients or the infrastructure and provides recommendations for mitigation.
- Works with network product vendors and VWGoA Enterprise Architect and Network Team Lead to implement network improvements, and new data network products and technology.
- Involved in troubleshooting a wide range of issues including electronic data traffic, network security, domain name servers, network load balancing, virtual private networks, local area networks, wireless local area networks and firewalls.
- Will be expected to interface and support incident resolution with 1st and 2nd level support teams with all network problems.
- Analyze and understand the organization's environment and architecture, proposing solutions to meet customer requirements
- Audit third-party providers for compliance with VWGoA network support and implementation policies as needed.
- Maintains required documentation for all data network activities.
- Troubleshoots complex network issues within prescribed service levels.
Required Qualifications :
Formal Education or Equivalent :
3. Strong written and verbal communication skills
4. Cisco CCNP (Routing and Switching or DataCenter) and proven experience with Cisco Networks
5. WAN Technologies (MPLS), Routing Protocols (Deep knowledge of BGP and OSPF) and supporting technologies (eg BFD)
6. Experience with information security management frameworks such as ISO 27001, ITIL, NIST 800-53, CIS
7. Cisco CCIE –Routing and Switching (Desired) / Arista ACE
Experience with each of the following required :
1. Network Automation & Simulation Experience (Ansible / Python / GNS3)
2. Broad experience in full stack support environment, able to troubleshoot problems affecting a variety of operating systems both server and workstation
3. 5 years of experience implementing & managing enterprise firewalls with a specific focus on next-generation feature implementation
4. End-user VPNs - SSL, ESP, host posture checking
