What are the responsibilities and job description for the Customer Service Coordinator position at TPI Global Solutions?
Job Summary
TPI Global Solutions is seeking a highly motivated and detail-oriented Receptionist to join our team.
As a Receptionist, you will be responsible for providing exceptional customer service, answering inquiries, and resolving complaints in a timely and professional manner.
- Answer incoming calls and direct them to the appropriate person or department.
- Handle and resolve customer complaints in a fair and efficient manner.
- Complete follow-up customer inquiries as necessary.
Key Responsibilities:
- Provide administrative assistance with answering inquiries and questions.
- Refer calls or in-person inquiries to the proper person, office, or resource requested.
- Handle and resolve customer complaints.
- Complete follow-up customer inquiries as necessary.
