What are the responsibilities and job description for the Retirement Plan Administrator position at TPI Global Solutions?
Job Title: Retirement Plan Administrator
Location: Atlanta GA (Hybrid)
Duration: 12 months contract (Possible Extension)
Primary Responsibilities:
- Determine eligibility and process benefit estimates, retirement calculations, and death benefit claims.
- Research and respond to service-related inquiries.
- Reference pension plan provision sections in regards to administrative issues.
- Demonstrate problem solving skills relating to the pension administration systems (Workday and/or Benefit Connect).
- Provide outstanding customer service to plan participants, beneficiaries, and Employee Service Centers.
- Review and enter demographic data, salary, job codes, retiree healthcare premiums, tax withholdings, banking information, and beneficiary options.
- Calculate and enter monthly and retroactive pension benefits due.
- Request payroll modifications and adjustments for replacements and/or required minimum distribution.
- Validate and initiate overpayment recovery.
- Process Social Security recalculations.
- Provide inbound/outbound call handling support as needed.
- Assist with identifying reporting and query needs.
- Accurately update and maintain electronic records.
- Answer general 401(k) administration questions.
Experience Required: 3 to 5 Years (W2 REQUIREMENT)
