What are the responsibilities and job description for the Sales & Catering Manager - Margaritaville position at TPI Hospitality?
Sales and Catering Manager – Margaritaville Fort Myers Beach
Fins up! Margaritaville Resort Fort Myers Beach is seeking applications from seasoned professionals for the exciting role of Senior Catering Manager!
Nestled in the heart of Southwest Florida’s vibrant landscape, Margaritaville Fort Myers Beach, under the proud operation and ownership of TPI Hospitality, offers not just a job but an opportunity for unparalleled personal and professional growth.
The Senior Catering Sales Manager is responsible for growing overall revenue and profitability while maximizing customer satisfaction from pre-event planning through post-event service phases. The role has a minor leader of other components, who will manage a catering sales manager and event coordinator.
Key Responsibilities:
- Respond to a high volume of incoming catering opportunities, including e-mails, walk-ins, phone calls, and website inquiries.
- Solicit new and repeat business through a proactive sales approach incorporating consultative selling skills.
- Build and strengthen relationships with existing and new customers to enable future bookings.
- Understand the catering market, competitors' strengths and weaknesses, economic trends, supply and demand, and how to sell against them.
- Booking, selling, planning, and coordinating events while assuring the highest level of customer service.
- Execute contracts and Banquet Event Orders (BEOs), prepare invoices for daily events, and ensure timeliness of final payments and deposits.
- Collaborate directly with clients and event planners, gathering the necessary information for menu planning, floor plans, room set-up, timeliness, rental orders, décor, cost and billing details, and any other requirements pertinent to their event in a timely manner and assisting with those items, as necessary.
- Serve the customer by understanding their needs and recommending the appropriate features and services that best meet and exceed their expectations.
- Interact effectively with all departments within the hotel to ensure guest satisfaction and a positive work environment.
What You Bring:
- A minimum of five years’ experience in a Catering Sales Manager position, ideally in a Full-Service Resort setting, selling & servicing the Corporate and Social Segments
- A minimum of two years’ experience leading direct reports
- Superior organizational skills
- Excellent written, verbal, virtual, and in-person communication skills.
About TPI Hospitality:
• Industry-leading tenure celebrated during its 50th year of operation in 2022.
• A culture of empowerment that creates success for yourself and those around you.
• A growing company with multiple new projects underway.
• With over 45 hotels and restaurants in Minnesota and Florida, TPI associates enjoy more opportunities for advancement or transfer.
• Chosen as a twelve-time Best Places to Work nominee by the Business Journal.
Benefits:
• Medical/Dental Insurance
• 401(k) & 401(k) matching
• Free parking and transportation to/from Margaritaville Resort
• Beach School / Bay Oaks enrollment available to beach workers
• Paid Time Off (PTO)
• Holiday Pay
• Volunteer time off (VTO)
• Bereavement Leave
• School Conference Leave
• Employee Discounts
• Supplemental Insurance options
• Tuition Discount
