What are the responsibilities and job description for the Maintenance Supervisor position at TPI Management Services, LLC?
The Maintenance Supervisor is a working supervisory position. The Maintenance Supervisor will be responsible for two properties in Tallahassee. The Supervisor must have knowledge pertaining to all aspects of building maintenance, e.g. plumbing, electrical, painting, heating, air conditioning, appliance repair and grounds. They are further responsible for managing the repairs and maintenance budget, in an effort to keep expenses within budgetary guidelines and finding ways to save expenses without compromising quality. Customer service and ensuring an excellent curb appeal is a top priority for this position to assist with obtaining new leases and retaining current residents. Qualifications All duties should be performed with the concentration and precision required. The essential knowledge, skills and abilities needed are outlined below. Reasonable accommodations may be made to enable individuals with disabilities to perform the job’s essential functions. Essential Responsibilities Support, motivate and train the maintenance technician and groundskeeper. Prioritize, perform and delegate work orders to ensure that they are completed accurately and timely. Perform daily inspection of the grounds, buildings, and other community features to reduce liability and ensure an attractive curb appeal. Oversee, participate in and inspect apartment turns to ensure that all are move-in ready within a timely manner. Possess a basic understanding of local and state codes for permitting, sign ordinances and pool regulations. Adhere to and enforce the company’s personnel management policies and procedures. Uphold an excellent customer service relationship with residents, co-workers, and vendors. Communicate effectively with residents, co-workers, vendors, and the community. Assist the Property Manager with handling maintenance-related resident issues. Assist with recruiting, hiring and training of quality staff, recommend promotions and terminations when necessary. Assist Property manager to obtain competitive bids for maintenance-related expenses. Schedule, supervise and contract the use of outside vendors (vendors only when necessary). Report unusual or extraordinary circumstances regarding the property or residents to the Property Manager. Maintain tools, golf carts and other equipment/machinery owned by property. Monitor, order and receive/deliver inventory and maintain appropriate levels of parts and supplies. Schedule and perform the Preventative Maintenance Program duties on a monthly basis. Ability to travel to assist with other properties as needed. Ability to serve on-call, as scheduled or as needed. On-call team members are required to live within a minimum distance to the property to ensure efficient response time. Other tasks or duties as assigned by Property Manager. Educational Requirements A High School education or equivalent is required; college degree is a plus but not a requirement. Must have the ability to communicate effectively in English for safety and productivity reasons. Accurately perform intermediate mathematical functions and use Yardi resident management software functions related to position. Experience Requirements Two years minimum experience as supervisor in property management maintenance, other building maintenance or related field. Ability to work any of the seven days of the week, 52 weeks of the year. It is critical for you to work your scheduled hours consistently as well as overtime as needed when requested. Ability to serve on-call, as scheduled or as needed. On-call team members are required to live within a minimum distance to the property to ensure efficient response time. PHYSICAL DEMANDS Will be exposed to constant activity that requires standing, bending, squatting, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment weighing on average 35 to 50 pounds for variable distances), climbing ladders/stairs without endangering yourself, residents or co-workers in addition to walking the property. Requires manual agility sufficient to operate small equipment (i.e., repetitive hand/wrist, griping and elbow motion). Must have normal range of hearing, vision, and depth perception for proper operation and repair of machines, wiring, and equipment. Must be able to complete tasks wearing appropriate safety equipment (i.e., back belts, goggles, masks, gloves, etc.). MENTAL DEMANDS Must have the ability to communicate effectively in English for safety and productivity reasons. Must possess and apply common sense understanding to perform according to instructions and plans. Must consistently use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc. Must be able to deal with moderate to high levels of stress due to meeting deadlines, reprioritizing activities and supervising employees. Will interact regularly with residents, vendors, contractors, supervisors, employees and coworkers and therefore, must have outstanding interpersonal skills. ENVIRONMENTAL CONDITIONS Will be exposed daily to an outdoor environment which could consist of heat, cold, dampness, rain, etc. May also have minor exposure to injuries (i.e., chemicals, electrical, machinery, tools, lifting, etc.). Will be exposed to some low-level sound when using power tools. Hazards can be reduced with proper lifting techniques, MSDS and general safety training and wearing of proper safety equipment. Licenses/Equipment Valid active driver’s license with current active automobile insurance is required; position requires personal vehicle to fulfill some of the job’s functions. EPA certification Type I and II. Other licenses and certification as required by TPI Management, state or federal law. Possess a personal set of basic hand tools to accomplish daily tasks. Experience with use of general maintenance equipment including but not limited to: hand tools, ladders, refrigerant recovery units, landscaping equipment and required safety equipment, all equipment must be used without risking the safety of yourself, fellow team members or residents. Appropriate safety equipment and apparel that includes proper footwear, such as work boots. Attendance/Travel Ability to work any of the seven days of the week, 52 weeks of the year. Our property staffing limitation makes it critical for you to work your scheduled hours consistently as well as overtime if necessary when requested. Ability to serve on-call, as scheduled or as necessary. Ability to travel to attend various company gatherings either in the general vicinity or your property, or in another state. Skills Ability to read, analyze and interpret all forms of information Excellent written and verbal communication skills Ability to accept and learn from constructive criticism Well organized, detail oriented, efficient Ability to prioritize and multi-task Must be team oriented but able to work independently when needed Strong diagnostic and problem solving skills Strong customer service orientation Ability to meet deadlines which may include late hours and weekend as needed Ability to follow oral and written instruction Ability to lead and motivate a team Special skills include ability to analyze problems with and repair the following: Major appliances HVAC, with EPA Certification Basic to intermediate plumbing, sheetrock, general carpentry Basic to intermediate electrical, when no license is required Pool care and pest control (if required by property) Painting/patching/drywall work Irrigation maintenance and repairs Landscaping Foundation/sidewalk repairs Ice/snow removal (in areas where applicable) Golf carts and small engine maintenance Computer Skills Basic computer and Internet knowledge Ability to use Outlook/Gmail Ability to operate a personal computer in order to complete software packages such as Grace Hill. Career Apparel Must wear career apparel based on defined company standards Learning and Development Commit to ongoing professional development and career growth Seek Educational opportunities and self-improvement for personal growth and development or as directed by TPI Management. Complete required Grace Hill courses each month.
Job Type: Full-time
Pay: From $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Overtime
Experience:
- Maintenance: 5 years (Required)
License/Certification:
- Driver's License (Required)
- HVAC Certification (Required)
Work Location: In person
Salary : $26