What are the responsibilities and job description for the Service Technician position at TPI Staffing, Inc?
Job Description
Job Description
Diesel Mechanic / Field Service Technician
TPI Staffing has a Direct Hire opportunity for a Field Service Technician / Heavy Equipment Technician in Conroe, paying $28.00 - $32.00 per hour, working 8 : 00 AM - 5 : 00 PM (Overtime available when traveling). Will train at Conroe Facility.
Client Benefits include : 401K, Medical, Dental and Vision.
Summary
Conducts technical diagnoses and repairs of Client's rigs and related Equipment at our client's facilities, at customer sites, or at business partner locations. Provides technical assistance to internal and external parties and individuals. Completes Service and Yard / Damage reports as required.
Responsibilities :
- Receives customer service requests, assesses customer needs, complaints, symptoms of customer equipment; diagnoses and suggests repair solutions to his or her manager or supervisor based on customer needs and resource availability; this includes, but is not limited to shop or field service repairs.
- Conducts diagnoses and provides effective hands-on repairs.
- Researches and determines spare parts needs
- Suggests spare parts packages.
- Provides effective and efficient technical assistance, in person or on the phone.
- Performs and / or assists with field and shop repairs.
- Coordinates service requests with appropriate Service departments and his or her manager / supervisor.
- Resolves product issues through effective identification, documentation, and communication with all affected parties.
- Assists in maintaining technical manuals.
- Assists in maintaining related service department files and office records.
- Knows and understands operating and technical procedures and workplace instructions.
- Perform various other duties and activities as assigned by supervisor.
Travel :
Requirements :
If interested and qualified, email your updated resume in Word format to YomaliA@tpistaffing.com today!
Salary : $28 - $32