Client Services Provider - Part-Time

Turning Point of Central California, Inc. was founded in 1970. For over 50 years now, we have been transforming lives across the state of California. From Mental Health to Community Corrections, Children’s Services, Housing Programs, Recovery Services, Substance Abuse Disorders & more; we serve people in need. Our desire is to see individuals reach their full potential, and create lasting change that will stand the test of time.

JOB SUMMARY

The Client Services Provider reports to the Program Director and are responsible for providing supervision and monitoring clients in Journey Home (residential program) for homeless adults.

ESSENTIAL JOB RESPONSIBILITIES

1. Provide supervision and monitoring of facility.
2. Ensure that program guests’ basic needs (food, hygiene, shelter) are met.
3. Make written notes to document guest activity.
4. Document rounds, counts, and inspections on appropriate forms.
5. Answer the telephone and the door/gate.
6. Conduct Intakes.
7. Provide crisis intervention and conflict resolution.
8. Document areas of concern on incident reporting formats.
9. Conduct recreational and life skills activities for guests.
10. Perform filing and other general office duties.
11. Perform routine janitorial duties as needed.
12. Will drive on company business as needed. 
13. Think and act quickly and efficiently in emergencies.
14. Physical presence at the program is required.

ESSENTIAL JOB REQUIREMENTS

1. High school diploma/GED required.
2. Two (2) years’ experience in related field preferred.
3. Current certified training in emergency first aid procedures and CPR
4. Demonstrated proficiency in reading and writing.
5. Legibly, accurately and appropriately document communications, behaviors and routine facility events as they occur.
6. Visually observe resident population.
7. Perform perimeter and room checks.
8. Basic computer skills in Microsoft Word, Excel, Outlook and PowerPoint, Office 365, Teams, Zoom and other communication/meeting platforms.
9. Possess a valid driver’s license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required. 
10. Ability to pass a criminal background check.
11. Ability to pass a pre-employment drug screen and TB test.

COMPANY BENEFITS:

• Pay Range: Class 100 ($16.31 - $20.63/Hour)
• On the job training including paid professional development and career development
• Rewarding work environment with excellent opportunities for career growth
• Meaningful relationships with your co-workers and the individuals we serve
• Family-oriented environment
• Mileage reimbursement for travel

We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40 ), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.

Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage. 

Salary : $16 - $21