Demo

Senior Consultant (Business Analyst)

TQA
Austin, TX Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/7/2025

About us...

We're a global intelligent automation consultancy in a period of hyper-growth. Founded in 2020 in the UK, TQA has raised $20m in Series A and expanded to global offices in the US, Argentina, Romania, and the Philippines. We've got a team of 140 people across the globe of extremely talented individuals who love to solve problems together. We passionately believe that automation has the power to expedite business transformation, enhance enterprise value, and deliver a positive impact on people's lives.

If you're seeking a career that's not just a job, but a chance to be part of something revolutionary - then welcome aboard. Join us in shaping the future, as we harness the potential of automation to sculpt a brighter tomorrow for businesses and individuals alike

About you...

  • You have prior enterprise experience.
  • Significant Agile project Methodology / Scrum Master experience.
  • Knowledge of change management best practices.
  • Knowledge of Salesforce Solutions.
  • Technical knowledge and background preferred.
  • Expert Significant Agile Project Methodology experience.
  • Good Commercial Experience, customer-facing up to C Suite level.
  • You are highly collaborative, a team player and have leadership experience.
  • High Levels of Emotional intelligence.
  • You have a bachelor's degree in a relevant field or advanced degree.

In this role, you will :

Analyse and document, using formal techniques (UML, Agile Modelling, etc)

existing business processes, and work closely with clients to develop new client

business processes. A Senior Consultant will analyze and assess the client's strategic

direction and plans, to develop comprehensive roadmaps and business cases. You

will be highly competent in facilitating structured requirement co-ordinating workshops

and producing supporting documentation :

  • Understand client's needs.
  • Analyse existing client technology capability and functionality.
  • Understand and gather client's requirements and recommend applicable
  • approaches.

  • Define client needs and recommend solutions.
  • Manage functional and non-functional client requirements.
  • Create process models (AS-IS and to-be);
  • Run or actively participate in workshops;
  • Define client needs and recommend solutions;
  • Business case and Return on Investment;
  • Quickly understand the existing business processes.
  • Sound good? Here's an outline of the responsibilities below :

    Analyze existing client technology capabilities and functionality and map the

    technology and functionality to suitable solutions and functions in a salesforce / CRM

    context.

  • Capture non-functional requirements and ensure requirements are achieved upon
  • delivery.

  • When necessary act as an intermediary between non-technical stakeholders and
  • technical stakeholders.

  • Perform delivery assurance, including test planning and facilitation of UAT (with the
  • support of a QA Consultant or QA Manager).

  • Support and deliver a successful client vision ensuring target ROI is achieved.
  • Create and present reports / findings, business cases and other client project-related
  • requirements to senior stakeholders.

  • Push back on stakeholders when expectations are not commercially viable or offer
  • appropriate courses of action based on costs and benefits.

  • Consolidate, document, and manage any formal / informal change process within a
  • project.

  • Create detailed scope documents in preparation for client sign-off or sales proposal
  • generation.

  • Coordinate UI design and mock-up creation with the UI Design team.
  • Manage the approval process with the client and ensure deadlines are clearly
  • communicated and tracked.

  • Coordinate work effort estimates for stories and tasks with the Development team.
  • Break down feature requirements and proposed fixes into user stories and tasks for
  • the development team.

  • Participate in the planning and scheduling of product releases based on the roadmap
  • commitments and customer deadlines.

  • Help coordinate the release process with the Development and Infrastructure teams.
  • TQA is an equal opportunities employer. We welcome your application and believe in diversity of experience and opinion. Applications will be considered without regard to education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, color, religion, disability, sexual orientation and beliefs.

    We celebrate multiple approaches and points of view and believe passionately that employing a diverse workforce is central to our growth and success, so we are building a culture where difference is valued.

    Department Delivery Locations US Remote status Fully Remote

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