What are the responsibilities and job description for the Inside Sales Representative position at TRAC Intermodal?

Join our dynamic and growing team at TRAC Intermodal, a leading provider of transportation solutions. We specialize in chassis leasing and are committed to delivering exceptional service to our clients. We are seeking a motivated and results-driven Inside Sales Representative to join our sales team.

Job Summary :

As an Inside Sales Representative, you will manage existing accounts to maximize revenues, while also calling leads to develop new business. You will process the onboarding of new Motor Carrier business gained from both the Inside and Outside Sales teams, collaborate with the Customer Service department to ensure we meet Motor Carrier equipment demands on a daily basis, and secure and renew contracts with Motor Carriers. The ideal candidate will be an excellent communicator who enjoys helping customers and winning new business.

Key Responsibilities :

Sales Generation :

Identify and target potential clients in the transportation industry.
Conduct outbound sales calls and emails to generate new business.
Qualify leads and follow up on marketing-generated leads.
Develop and maintain a pipeline of prospective clients.
Reach out to potential leads (Drayage Motor Carriers) daily to assist in securing new lease business and gaining market share.
Customer Relationship Management :
Build and maintain strong relationships with existing clients.
Communicate frequently via phone and email
Understand clients' transportation needs and provide tailored solutions.
Address customer inquiries and resolve issues in a timely manner.
Conduct regular follow-ups to ensure customer satisfaction.

Sales Strategy and Planning :

Develop and implement effective sales strategies to achieve sales targets.

Collaborate with the sales team to create and execute sales plans.

Monitor market trends and competitor activities to identify opportunities.

Onboarding and Coordination :

Coordinate with multiple internal departments to onboard new accounts.

Secure pricing, equipment bookings, credit approval, contract setup, etc., for new leases.

Assist Regional Sales Managers with processing new term lease deals.

Reporting and Documentation :

Maintain accurate records of sales activities and customer interactions in Salesforce.

Prepare and present sales reports to management.

Use CRM software (Salesforce) to manage and track sales activities.

Qualifications :

Proven experience in inside sales, preferably in the transportation or logistics industry.

Minimum 3 years of experience working in an inside sales environment.

Intermodal industry experience beneficial but not required.

High School diploma or GED; some college preferred.

Must be computer systems-oriented and proficient in Microsoft Word, Excel, and Outlook.

Excellent communication and interpersonal skills, especially via telephone and in writing.

Possess good spelling and grammatical skills.

Flexibility to quickly adapt to change.

Ability to excel in a fast-paced and dynamic work environment.

Must be detail-oriented, accurate, and inquisitive.

Must be able to multi-task and work independently as well as contribute to the overall success of the team.

Bilingual Spanish / English is a plus.

Strong understanding of transportation services and solutions.

Proactive and self-motivated with a results-driven mindset.

Proficiency in CRM software (Salesforce) and Microsoft Office Suite.

Strong organizational and time management skills.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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